GEICO - Never seen a company more emotionally abusive than Geico | Glassdoor
There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

Helpful (7)

"Never seen a company more emotionally abusive than Geico"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Service Representative in Lakeland, FL
Current Employee - Claims Service Representative in Lakeland, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at GEICO full-time (More than a year)

Pros

-Good Pay
-I actually like what I do.

Cons

It's a shame because I do love my job but this place takes micro-management to a completely new level. They will cut you down until there really is nothing left with their ridiculous goals and 'A-Call' criteria. It does not matter if you get 50 components to a call correct, if you forget to tell someone about Geico.com you get marked down all together.

They have these things called 'Css' surveys which count for 20 percent of your score. Anything less than a 9 counts as a 1 which is just asinine. Also, if the customer has a problem with your Liability decision or the field Adjuster they are going to mark you low.

The job really is a sales position of trying to force people into their special shops.

Just an overall bad place to work. If you want to come home from work depressed everyday and feeling like the world's biggest screw-up than get a job here.

Advice to Management

Actually care about the wellness of your employees! Someone should not be placed on warning if they get seriously sick and their 'dependability' falls below 97%. There is a reason why your turn-over is so high. Stop acting like your employees are expendable.

Other Employee Reviews for GEICO

  1. Helpful (2)

    "Best & worst career you can want"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lakeland, FL
    Current Employee - Customer Service Representative in Lakeland, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at GEICO part-time (More than 10 years)

    Pros

    Pay, Stable job, Benefits, flexible work schedules

    Cons

    High Stress, Poor Management, corporate greed, treats employees like they are never good enough and always putting everyone down.

    Advice to Management

    Please quit basing everything the company does on your own bonuses. This company will fail if results are driven by bonuses and not what is best for the customer/employees. Greed has caused many companies to fall.


  2. "GEICO, Auto Damage Appraiser Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Damage Appraiser in Washington, DC
    Current Employee - Auto Damage Appraiser in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great place to get the training needed to be a successful adjuster.

    Cons

    Workload seems to be much heavier than similar companies.

There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

Work at GEICO? Share Your Experiences

GEICO
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or