GEICO - Solid, Safe and Secure | Glassdoor
There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

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"Solid, Safe and Secure"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in San Diego, CA
Current Employee - Sales Representative in San Diego, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at GEICO full-time (More than 5 years)

Pros

Very stable company with benefits. Treats its employees well, and truly cares about its customers/policyholders, offering suggestions that would indeed help the customers protect themselves better.

Cons

Management tends to micro-manage its associates to a level of exasperation. The goals tend to be trivial in some areas, causing the experience to come off as disingenuous... even if the agent is being fully genuine.

Advice to Management

Please allow some lateral/peripheral movement within the customer interaction for the agent so that personality and life can come through the experience for the customer.

Other Employee Reviews for GEICO

  1. "TCR1 at GEICO"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - TCR1 - Claims Adjuster in Lakeland, FL
    Current Employee - TCR1 - Claims Adjuster in Lakeland, FL

    I have been working at GEICO full-time (More than a year)

    Pros

    Great benefits. Relatively easy job if you don't mind doing busy work and getting yelled at on the phone from time to time. If you aren't a "go getter" this is a great job to make a career out of. Profit sharing is awesome as well. There is a slow, but guaranteed climb to the top if you work hard and grind it out.

    Cons

    Boring. You are going to do the same thing over and over and over.

    Advice to Management

    You guys do a good job. Don't be afraid to reward someone for being awesome out of the blue.


  2. Helpful (3)

    "Don't Get Trapped!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 3 years)

    Pros

    I went from 28,000 to 42,200 in a matter of 4 years, but all do to EXTREMELY hard work and dedication.

    Profit sharing not guaranteed but very nice if the company has grown

    Steady paycheck and benefits

    If you are close to management usually can get away with "murder"

    Cons

    Trapped at work ALL THE TIME!

    Never able to take off due to call volumes

    Micro-management

    Not promoted based on experience and knowledge but if you are taking unnecessary courses at local community college

    Ever changing goals and supervisors

    INCOMPETENT CUSTOMERS!!!!

    ALWAYS BUSY!

    Advice to Management

    Help the agents that are excelling GET OFF THOSE PHONES!

    Spend more time on the floor so when an agent asks you a question you dont have a crazy look on your face.

There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

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