GEICO - Great stability, but do a lot more with a lot less | Glassdoor
There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

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"Great stability, but do a lot more with a lot less"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
Current Employee - Manager in Chevy Chase, MD
Current Employee - Manager in Chevy Chase, MD

I have been working at GEICO full-time (More than 8 years)

Pros

Excellent stability; even through a bad economy, geico continues growth and is able to provide profit sharing to its employees
Good place to start careers; young college grads are trained and offered additional education to help develop them into more knowledgable employees.
Geico is embracing technology.

Cons

Old meets new; many people stay for a long time and hesitant to change, making it frustrating for younger workers.
Salary; salaries are low in comparison to other industries.
Environment; building and furniture are very old and outdated.
Work location; no work from home or hotelling accommodations.
Staffing; people make the company, but it is too difficult to get the staff you need to perform well in staff departments.
Rewards for hard work; annual merit raises are too limited, making it difficult to adequately reward your staff for their tireless effort.

Advice to Management

Update your management policies to allow work from home programs. Try to better understand the resource needs of staff departments better. Upper management places the emphasis on insurance staff and doesn't seem to respect the essential needs of staff departments. People are getting very burned out and will leave when the economy picks up.

Other Employee Reviews for GEICO

  1. Helpful (4)

    "Sweatshop."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter in Tucson, AZ
    Former Employee - Underwriter in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    There is decent pay, and excellent benefits. Fairly thorough training and lots of feedback, you don't have to pay your own licensing fees.

    Cons

    First, the pay is decent for the area, but not worth the volume of work you're given or the draconian standards you're held to. Every other insurance company offers less stressful and higher paying work in the same industry.

    The performance goals start reasonably enough, but every time you exceed those goal, that is then made the standard. If you continue to do well, the standard continues to increase until the best you can do is average or slightly under, which they then use to justify giving you the bare minimum raise, or worse---no raise at all.

    Their idea of promoting within is to give someone a lateral "promotion" wherein they are doing the jobs of their supervisors for the same pay they were getting before, then they "rotate" you back into your original position occassionally, essentially to show you that the job you were doing was a privilege to be granted and removed by the company. After years of doing this, if you're lucky, you get granted a promotion, and in most cases get a marginal pay increase for your troubles.

    The sole goal of this company is growth, not the care of their policyholders or their employees. In order to advance in any meaningful way you have to take classes like "Getting Results Through People" where they specifically train you on how to manipulate your underlings into not feeling too good about their performance so you can justify holding off raises. There's also a class called "Winning Attitudes" for the underlings to essentially tell them all "keep your mouth shut and your head down, and if you have a problem with that we offer four free telephone emotional counseling sessions to help you with that". This place is a death trap. I got out, and unfortunately my fiancee is still there---it's making us both miserable.

    Advice to Management

    Look in the mirror, and figure out how you live with yourselves.


  2. "Good Benefits and Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salvage Specialist in Macon, GA
    Current Employee - Salvage Specialist in Macon, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    The pay was good and so are the benefits. They are open 24 hours so get a shift that works for you isn't that hard.

    Cons

    Alot of the mangers who work there have no idea what they are doing. Also with this being a call center environment it is like being in high school all over again with all the drama.

    Advice to Management

    Corporate needs to send in company spy's to work jobs in the Macon location to see how inappropriate and unskilled the management is.

There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

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