GEICO - Auto Damage Adjuster | Glassdoor
There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

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Helpful (7)

"Auto Damage Adjuster"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Auto Damage Adjuster in Hayward, CA
Former Employee - Auto Damage Adjuster in Hayward, CA
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at GEICO full-time (More than 8 years)

Pros

Company has great benefits. Salary is fair and can be decent if you perform well.

Cons

Company is geared to aim for intern positions. Upper management only care about numbers and customer service. Management expects great customer service at the same time they overload you with assignments and don't want to compensate you for over time. HR manager are always looking to fire or demote employees for small mistakes. Overall the managers only cares about numbers to present to upper management that they are the best. It doesn't matter who step stab or step on. They get to a point where they don't show any appreceation to the workers out on the floor, which are really the work horse of thier success.

Other Employee Reviews for GEICO

  1. "This job is not for the weak. Working in claims is hard and Geico makes it harder."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Ta1 in Lakeland, FL
    Current Employee - Ta1 in Lakeland, FL
    Doesn't Recommend

    I have been working at GEICO full-time (More than a year)

    Pros

    Extensive training program but a lot of learn as you go as well. They hire a lot of young people or people with little or no experience.

    Cons

    Unreasonable expectations, do not value employees, management cares about nothing but the bottom line, pay is the lowest in the industry, work is not evenly distributed but employees have the same rating process


  2. "I would pass.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales in Buffalo, NY
    Former Employee - Insurance Sales in Buffalo, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Base Pay to start entry level, promotes from within

    Cons

    Stressful job, hence the high turnover, hard to get promoted

    Advice to Management

    It's understandable that you need to have your agents on the phones but the tendency to get burned out is extremely high. People are not robots and have frustrations and a natural competitive edge to succeed, try to prolong the burn-out phase by giving more breaks from calls to regroup. I feel that would lead to higher morale and lower turnover.

There are newer employer reviews for GEICO
There are newer employer reviews for GEICO

See Most Recent

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