Employee Review

  1. 3.0
    Former Employee, more than 3 years

    SSM Experience

    Sep 14, 2021 - Senior Store Manager in Syracuse, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Paid hourly, not salary. Fairly easy compared to other area management roles.

    Cons

    Bankrupt company. Not a lot of room for growth at all. The company is trying to survive by painfully minimizing payroll and unrealistic expectations of sales goals to pay back the loan from China that temporarily bailed out the company.

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  1. 5.0
    Former Employee

    Relaxed work place

    Oct 13, 2021 - Retail Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers, easy, discount, and commission opportunities

    Cons

    Would get a little too boring at times.

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  2. 2.0
    Current Employee, less than 1 year

    Low pay high expectation

    Aug 30, 2021 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only positive is the insurance and other benefits are decent.

    Cons

    They say they value work life balance but you’re constantly bombarded with messages via an app and asked to work overtime or asked to overextend your part time employees. Even on your days off you have calls to be on. It’s not treated like a favor it’s treated like an expectation, one that counts against you if you don’t fulfill it. They don’t pay well at all. You can make more being a cashier at Whole Foods than you can running an entire store. They don’t have boundaries and ask a lot of their employees with little reward. Everyone is understaffed right now and the expectation is now back up where it was pre covid and not much has changed. If they paid pt and ft employees more they would have less turnover and more reliability. Unfortunately like most corporations corporate is very disconnected from the reality of being in stores day to day. They should take a page from bojangles and close for a couple days to give everyone a break but it seems profit is more important than anything else to this company.

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