GNC - Decent pay if you work at a high volume store, otherwise it's an unrewarding job. | Glassdoor
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Helpful (2)

"Decent pay if you work at a high volume store, otherwise it's an unrewarding job."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Part Time Sales Associate in East Hanover, NJ
Former Employee - Part Time Sales Associate in East Hanover, NJ
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at GNC part-time (Less than a year)

Pros

Great opportunity to interact with customers and get to know them on a personal level. You get to learn a lot about health and fitness. When company reps come in and give out free samples, that's pretty cool too.

Cons

Low volume store = lots of down time. And the Lying. A majority of what you do at this job is lie. "You need this vitapak" or "You should be taking (insert GNC brand product) along with what you're buying today". When you first start working there, you're eager to meet your goals and feel great when you up sell a customer on a product. Talking a customer into buying a second vitapak or fish oil with their purchase makes you feel like you've made a great sale, albeit at the expense of their wallet. After time, you get tired of hearing yourself give the same sales pitch that is a load of crap which most customers can see through, and also coercing people into spending money on a product they can buy for a lot cheaper online. Most of the time the item you recommend to the customer is only suggested because it either offers commission (which is where you truly make your money at GNC) or it meets a sales criteria you have to meet by week's end or else you run the risk of being spoken to by either the store manager or regional sales director and getting written up.

Advice to Management

Stop forcing sales associates to peddle your GNC brand products that are often VERY over priced (wheybolic/wheybolic extreme/wheybolic power etc) or inferior to other 3rd party items. If people don't want to fork out $60+ for GNC protein after listening to the company sales pitch, and would instead rather pay half that amount for a similar product, then do not fault the sales associate. By all means upper management, if it's that important to you then take the money out of your wallet and place it in the register. I challenge upper management to spend a week in a store and try all those sales pitches and see just how many people come back to return stuff they realize they never actually needed. I've seen it happen more times than I can count.

Other Employee Reviews for GNC

  1. Helpful (1)

    "Numbers above all else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GNC full-time

    Pros

    There is a likelihood of making a decent overall hourly rate with commissions plus hourly rate.

    If you are interested in the fitness industry it is a good stepping stone to get your foot in the door to network and gain some knowledge.

    Cons

    Micromanaged to end by those positions from the senior sales manager and up.

    15+ % based indicators that need to be tracked on a daily basis which takes away from customer service even though they claim that it improves service.

    Believes their own product is king when in fact is only average with a heavy price tag.

    Advice to Management

    Pull your kpis and focus on the customer and not your bonuses.


  2. Helpful (3)

    "Great Job if you have the personality for it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Towson, MD
    Current Employee - Assistant Manager in Towson, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at GNC full-time (More than a year)

    Pros

    Money was good. Got promoted to assistant manager within 2 months of being an associate. Lots of free products. Normally a fun job if you work with the right people.

    Cons

    Extremely pushy attitude towards sales. Often required to sell specific items to customers regardless of what they actually need. This is what lead to me leaving. I no longer had the desire to lie to customers to meet sales numbers...which is often the only way to meet said numbers. Not my style, but some are great at it and make a lot of money. Its obvious that every person in managment is getting the same fire blown at them by the next person up the totem pole. sell, sell, sell, sell, sell... numbers could be better.. sell sell sell.

    Advice to Management

    Be more realistic about sales.


There are newer employer reviews for GNC
There are newer employer reviews for GNC

See Most Recent

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