GNC - Poor structure at franchise stores | Glassdoor
There are newer employer reviews for GNC
There are newer employer reviews for GNC

See Most Recent

"Poor structure at franchise stores"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Virginia Beach, VA
Former Employee - Store Manager in Virginia Beach, VA
Doesn't Recommend

Pros

Employee discount, slow paced work, but simple and good experience for young employees looking for experience

Cons

Lack of respect and recognition from higher level franchise employees/owners, negative and condescending attitude towards all store employees if sales numbers are not satisfactory

Advice to Management

Work for corporate, they have better opportunity and a better attitude towards sales - their system is also better organized and expectations are reasonable.

Other Employee Reviews for GNC

  1. "Overworked for the pay, immorality encouraged just for a sale, but you learn a lot about sales and supplements."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend

    Pros

    Great learning experience; builds selling skills along with supplemental knowledge.
    Most managers are very cool.
    30% discount, which stacks on top of the sale price.

    Cons

    You have to know too much and do too much for what you get paid for. (you get paid the same as a cashier at a grocery store)
    Morality is not encouraged; it seems as if all that matters is the sale and your quota at the end of the day, not the customer's satisfaction.
    No incentives beyond commission.
    People expect you to be a doctor sometimes and make calls as if you were one.

    Advice to Management

    Value the employees who really care for the customer and know a lot. Raise pay to $10+ an hour once they finish GNC University and do away with commission. Scale pay with gross sales, so there is still incentive to sell. Realize that Sales Associates are the most important members of the team and make sure no misinformation is spread. TRAIN THEM PROPERLY so they don't have misinformation to spread. A lot of employees don't know anything about the product except for the selling points on the box.


  2. "Nothing exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Forest Hills, NY
    Current Employee - Sales Associate in Forest Hills, NY
    Disapproves of CEO

    Pros

    Not very busy environment. I learned a lot about interesting health products. Convenient location in Forest Hills, Queens. Flexible hours schedule.

    Cons

    Not that many customers stop by on a daily basis. Can get very boring during the day. The pay is low.

    Advice to Management

    There is not much management can do to improve the workforce since it is franchise chain. Perhaps add extra incentives depending on my employee's performance.

There are newer employer reviews for GNC
There are newer employer reviews for GNC

See Most Recent

Work at GNC? Share Your Experiences

GNC
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or