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GXS

Acquired by OpenText
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GXS

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Employee Review

    1. 1.0
      Jul 30, 2011

      A complete trainwreck

      Anonymous Employee
      Former Employee
      Brook Park, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I honestly can't think of a pro. The pay/benefits used to be good, but no longer. It's better than being unemployed, I suppose... that's the most positive thing I can say.

      Cons

      The entire company has gone downhill since splitting from GE. It seems to be all about cutting costs, which means less employees, less resources, less benefits, less pay, etc. Meanwhile, they've merged with Inovis which means more work. Almost all the nice benefits that were there with GE, beyond a generic health plan have been eliminated. Most departments are woefully understaffed and overworked. Running around "fighting fires" is a daily occurrence. Management is completely out of touch with what the people "in the trenches" do, even on a superficial, general level. Morale is low, stress is high. People have been fired/quit/resigned at every position, from the Vice President on down. It is a revolving door with high turnover, and many of the people who have stuck around for years are the ones who are incompetent or can't get a job anywhere else. Communication in general is bad, but between the departments themselves, communication and cooperation are virtually non-existent. Each department seems to have walled itself off from each other one, like isolationist little countries protecting themselves. If you find any middle managers who care about the problems, their decisions are overridden by higher management. Everyone seems to be constantly afraid of being yelled at or fired. The blame game is an almost daily occurrence as well. Nobody wants to try to fix anything, for fear of being blamed. The philosophy seems to be that it's better to do nothing at all, than try to make anything better or do something productive. People who have been there for years guard knowledge and do not share it with anyone, thereby ensuring that the company must go to them, thus securing their job safety. Programmers implement code and do not share any information with those who need to support it. And so on. I could go on, but unless GXS wishes to hire me as a consultant on how to fix their business, I think this is enough of a review for people to get the idea.

      7
      1. 5.0
        Sep 19, 2023
        Intern
        Former Intern
        Gaithersburg, MD
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Clean and friendly work environment.

        Cons

        None that I can think of.

        1. 5.0
          Feb 17, 2023
          Senior Software Engineer
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Wonderful place to work..great environment.

          Cons

          Nothing that I can think of

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