Gallup - Learn & Grow | Glassdoor
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There are newer employer reviews for Gallup

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Helpful (1)

"Learn & Grow"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Omaha, NE
Current Employee - Anonymous Employee in Omaha, NE
Recommends
Neutral Outlook
Approves of CEO

I have been working at Gallup full-time (More than 5 years)

Pros

Gallup has a very strong culture based on its science and research and a powerful mission. It is very stimulating intellectually with no shortage of new things to learn or explore. Diversity is increasing dramatically with international hires and offices.

Cons

Based on the talent model, it is tough for some to switch roles or career paths midstream. Sometimes it is risky even to have the conversation unless you already know you are a fit.

Other Employee Reviews for Gallup

  1. Helpful (1)

    "A call center is still a call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Omaha, NE
    Former Employee - Interviewer in Omaha, NE
    Doesn't Recommend
    Positive Outlook

    I worked at Gallup full-time (More than 5 years)

    Pros

    Their strengths-based analysis is actually a lot more than just company lingo. The theories and practical uses of the Clifton StrengthsFinder may well be the most valuable thing to take with you from this job.

    Cons

    The hiring methods are just as problematic as they are helpful. Jobs are also assigned by nepotism at least as much at Gallup as at other major corporations. While it varies from one call center supervisor to another, in general they could walk the talk a bit more and implement their own strengths-based management a bit more. Quota adjustment practices (as well as others) are shady at best.

    Advice to Management

    The people in a call center are your frontline. They work a position that is very draining in a personal way. It could be argued that they have both the hardest and most necessary job. They need and deserve a special kind of support. The fact that an interviewer can technically be fired at any moment for any mistake however minor does not create a sense of job security. The pay scale is up at the top of the call center world, but realistically it is still hard to do more than live paycheck to paycheck. There isn't nearly as much opportunity for moving within the company as I had hoped, and it is not as easily done as it is said to be. In general, more transparency would go a long way.


  2. Helpful (8)

    "Growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Approves of CEO

    I worked at Gallup full-time (More than a year)

    Pros

    great coworkers, great to be a part of something that did something bigger than just me.

    Cons

    nepotism rampant through management, my job was created as the company grew and in a year i never had clear work guidelines, set up to fail


There are newer employer reviews for Gallup
There are newer employer reviews for Gallup

See Most Recent

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