GameStop - A frustrating example of doing things hard, not smart. | Glassdoor
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There are newer employer reviews for GameStop

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"A frustrating example of doing things hard, not smart."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Game Advisor in Glendale, CA
Former Employee - Senior Game Advisor in Glendale, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at GameStop full-time (Less than a year)

Pros

Generally good customers. You can try before you buy. It's easy to build relationships with customers because many of them are regulars.

Cons

A lot of tasks that could be simplified using easily available technology (such as scanners for inventory). Tasks make time management nearly impossible for higher traffic stores. Low traffic stores are not as difficult.

Advice to Management

Work on time management.

Other Employee Reviews for GameStop

  1. Helpful (1)

    "Fun when you're still in high school but stunts your maturity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Seattle, WA
    Former Employee - Game Advisor in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than 3 years)

    Pros

    While I worked there, they offered discounts at Barnes and Noble. It was easy to get educated on the latest games and depending on coworkers can be fun.

    Cons

    To get a ahead it must be an unspoken rule that you help fire one other employee. After the jovial holiday season I noticed a lot of backstabbing at the store and soon even I was let go because of "concerns" that I wasn't doing my job to prevent job theft even though my register was always even. In reality coworkers were trying to eliminate competition for hours.

    Advice to Management

    Don't keep too many employees through the holiday season. I was let go my first holiday season and brought back the second which was fine. But after working through that year I saw how everyone tried to get each other fired for better hours.


  2. Helpful (4)

    "Fun coworkers, okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Los Angeles, CA
    Current Employee - Game Advisor in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop part-time (More than 3 years)

    Pros

    You get a lot of face time with customers. You get to help them and build relationships that get them coming back to your store. With the proper training (key words there) you learn some great sales skills. If you like alphabetizing this is your heaven on earth. They're also really good about harassment issues. I had to report my assistant store manager a few months ago and they didn't waste any time fixing. They let me temporarily transfer to a store of my choice while they talked to her (and they also have a non-retaliation policy so you can sleep sound that once it's settled it's settled forever).

    Cons

    The company doesn't care about you as a person. They don't have a set training system and rely solely on managers to train you. That's fine when you have a great manager. But when you don't you don't get the training you need in order to meet the requirements GameStop sets for you. And when you don't meet those requirements they punish you. They cut your hours and expect you to get better under more pressure, impossible expectations and less time. I'm lucky in that my latest manager is awesome at helping me improve. But I struggled constantly before he was transferred to my store because my other managers didn't care. If you don't have a strong management in your store you have little to no resources to better yourself as a worker on your own. In my experience, upper management (like district managers and higher) relies more on negative reinforcement than positive. So you've got to learn to develop a thick skin. Absorb and learn from the constructive criticism and brush off everything else.

    Advice to Management

    Spend a day or two in one of your trouble stores. Then you can see how to make them better. I work in the busiest store in my district (and it happens to be in the middle of the ghetto, too) and the regular rules don't apply there. We work our butts off just to keep the store together, let alone keep things up to your impossible standards. Just because they work for a super slow store in the middle of an upscale neighborhood where you don't have kids knocking shelves off the walls every other hour, it doesn't mean they're gonna work for every store you have. I'd suggest spending some time in different stores. Learn how they work and what they are actually capable of doing. And then tailor your requirements appropriately.

There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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