GameStop - Great if you do your job! | Glassdoor
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"Great if you do your job!"

StarStarStarStarStar
Current Employee - SGA in Pittsburgh, PA
Current Employee - SGA in Pittsburgh, PA

I have been working at GameStop part-time (Less than a year)

Pros

Games. You get to play them learn about them borrow them talk about them. Just overall enjoyable. Most customers are nice and enjoy talking to you about games.

Cons

I can't think of any cons right now. I've been there a couple months and I'm an SGA working my way to ASM. I feel most that complain about this place don't understand sales or have a full trap on their job.

Advice to Management

Just keep firing the people that don't do their job until you have the team your looking for. It seems that they do this already. I guess one thing they could work on is understanding the store work lad and not over working them with certain corporate tasks when there is more important in store tasks to do first.

Other Employee Reviews for GameStop

  1. "Incompetency at it's finest!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Game Advisor in Conway, AR
    Former Employee - Game Advisor in Conway, AR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at GameStop part-time (More than 3 years)

    Pros

    - Your fellow co-workers (mostly)!
    - Working with games!
    - Regular customer base

    Met some great people working at GameStop. Most were smart and got out quickly.

    Cons

    - You're seen as nothing but a reserve and Power Up generator.
    - 15% discount is meh. Not worth it.
    - The Store Manager kept withholding our checkout policy, which was a huge perk or working at GameStop. We didn't have the checkout policy more than we did.
    - Ridiculous turnover rate
    - Lack of hours is unacceptable.
    - Some co-workers don't seem to know their alphabet.
    - No reward for achieving goals
    - No compensation for hours worked off clock. Even when promised.
    - Witnessed extreme employee dishonesty, nothing was done about it, so it seeped the work environment and became a big problem, even when brought to upper management.

    You're pushed to obtain rediculous Power-Up and reserve goals and those goals can push employees into dishonest sales tactics. Some customers were pressured into reserving games they didn't want due to a pushy employee trying to boost his reserve numbers. GameStop doesn't care anything for it's employees, all they care about is their upper execs and shareholders. They cut hours on a regular basis so the shareholders can make more money. I worked the company for several years with no raise. Even when goals are met or exceeded, you aren't even given a pat on the back and if you have one bad week, the upper management will beat you down for that, as a previous poster mentioned. My advice: steer clear of GameStop. After working there for several years and seeing their dishonest sales tactics and customer "appreciation" I will no longer be spending any of my hard earned money there and I would advise others to do the same.

    Advice to Management

    Don't be blatantly dishonest to customers. Actually come out from the back room and help when it gets busy. Don,t just sit there and play on your phone. Don't take away checkouts, all the time. It was one of the biggest perks of the job. Quit hiring new game advisers when seasoned ones aren't getting hours. Don't hire used - car salesmen types, especially when they know nothing about games and are completely incompetent in every other aspect of their job.


  2. "It was fun but not enough hours to live on one's own without being in management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Game Advisor in Seaside, CA
    Former Employee - Senior Game Advisor in Seaside, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop part-time (More than 3 years)

    Pros

    Ability to check out games as if the store's used selection was a library; good conversations with co-workers and customers about games of all genres; cool culture; great co-workers

    Cons

    Number-pushing corporate scheme; lack of hours; numbers competition between employees can possibly create bad work environments; high expectations of corporate on store maintenance not being able to be maintained due to bad hour distribution making busy stores unable to keep up with standards

    Advice to Management

    Android device sales is a horrible idea and so are retro games

There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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