GameStop - A Prett y Good Place to hang your hat | Glassdoor
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There are newer employer reviews for GameStop

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"A Prett y Good Place to hang your hat"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Database Administrator in Grapevine, TX
Current Employee - Database Administrator in Grapevine, TX
Recommends
Neutral Outlook
Approves of CEO

I have been working at GameStop full-time (More than a year)

Pros

Flexibility, Nice Environment, Good People

Cons

No Work-From-Home option, parking, Cafeteria food could be better

Other Employee Reviews for GameStop

  1. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Cambridge, MA
    Former Employee - Assistant Store Manager in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 5 years)

    Pros

    - Able to talk to like minded individuals about video games.
    - Frequently the first to know release dates for new upcoming titles.
    - Semi-frequently given "swag" items from popular video games.
    - 15% discount on non-system items.

    Cons

    - Forced to sacrifice excellent customer service in exchange for "numbers"
    - Frequently required to make changes to marketing, store layout, store procedures by company district managers, only to be reprimanded by the regional managers for making those changes and vice versa.
    - Frequently feels like you are implementing procedures that were never actually tested on the store level, and were just dreamed up by people who will not need to follow the procedures and directives they made.
    - Lack of communication and unification among upper management (see above)
    - Unrealistic sales expectations for terrible titles, set by ill informed higher ups who are easily bought by video game marketing and PR teams.
    - Heavy reliance on used sales as profit for company, which will slowly start to fade as the industry begins to shift to online digital download sales. (this is already happening)

    Advice to Management

    Upper management needs to ensure that they are all on the same page. Having to follow conflicting directives from district managers, area managers, marketing directors and even loss prevention managers creates a convoluted mess and more work for the hard working grunts toiling away on the store level. Which as anyone can see is a waste of man hours and money.


  2. Helpful (1)

    "It's a job. Not as much fun as you would think."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Game Advisor in Palmdale, CA
    Current Employee - Game Advisor in Palmdale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GameStop part-time (More than a year)

    Pros

    The people. The staff and management can be fun to work with. If you are into video games it is nice to be in the know. A wide range of customers to interact with.

    Cons

    High pressure sales with no commission. Low pay and high stress sales environment. Not a lot of room for advancement.

    Advice to Management

    Listen to your hourly employees. Don't push the Cards and Resos so hard, it turns people off.

There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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