GameStop - My experience was good, but for others it may vary depending on who is managing the store. | Glassdoor
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There are newer employer reviews for GameStop

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Helpful (1)

"My experience was good, but for others it may vary depending on who is managing the store."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Sales Associate in Toronto, ON (Canada)
Former Employee - Senior Sales Associate in Toronto, ON (Canada)
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at GameStop part-time (More than 3 years)

Pros

- If you like video games, it is an enjoyable environment being surrounded by them.
- Good chance to develop communication and interpersonal skills
- Employees are close knit as there are usually less than 10 staff employed at a store
- Good start if you're looking for some customer service experience

Cons

- Too much variability in management between stores. You'll meet some really good managers and some really bad ones.
- No structured training program for line staff at the time I was hired. (2005)
- Part time staff sometimes only get one shift a week (3-4 hour shift) due to cuts in hours.

Advice to Management

- Keep a closer eye on poorer performing stores. It may not be the line staff who are performing poorly but the manager.
- Develop a structured training program for line staff. A lot of new employees are simply thrown into the water and do not understand customer service
- Stop cutting hours allotted to the stores, especially larger and busier ones like mall stores. They need the hours. Less than 120 hours a week is not enough. Since the part time staff have their shifts and hours cut it will force them to look for jobs elsewhere and deter them from continuing to work for you.

Other Employee Reviews for GameStop

  1. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 3 years)

    Pros

    Despite what some people claim about sales goals, it's fairly hard to get fired at GameStop unless you aren't trying at all. The work isn't too hard and the pay's not any worse than any other retail job.

    Cons

    It's a bit of a dead end. There's no real career path beyond getting lucky and knowing the right person. The company has a reputation for unprofessional conduct. Many employees can't get along and don't have any real work experience, so even some managers play the high school drama game.

    Advice to Management

    Raise the pay and raise the standards for who gets hired. More full time employees. Try to pull in a more professional crew and one that gets paid enough to reflect that.


  2. "If you're motivated and willing to work hard you get promoted first."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Free Games, easy environment to work in if you're a sales man.

    Cons

    Work Schedule, supposed quality of life.

There are newer employer reviews for GameStop
There are newer employer reviews for GameStop

See Most Recent

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