Gannett - Lacking Leadership, Sound Management and Unfulfilled Promises | Glassdoor
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Helpful (2)

"Lacking Leadership, Sound Management and Unfulfilled Promises"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Digital Account Executive in Mesa, AZ
Former Employee - Digital Account Executive in Mesa, AZ
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Gannett full-time (Less than a year)

Pros

Not a lot to say here... There are many good people within the company but a few spoil it for everyone.

Cons

Unfortunately my experiences were pretty negative. I was guaranteed in contract and writing three months commissions, I only received one after two months of work before being terminated. The services on the products Republic Media/The Arizona Repblic/Gannett/Gannett Local sells are an absolute mess.

The levels of in-depth support on said services leaves very little to be desired. Advertisers should expect better quality and ROI for their money, honestly. There's very little to no standards in Ad Quality, Digital Campaign Standards and the company as a whole is severely lacking in experience.

Account managers are over-worked and under paid. They also handle the brunt of some client relations and workload that should belong to Sales Executives gets dumped on their laps.

In respect to sales management, there's very little adherence to KPI such as talk time, sales appointments run, conversion rates, proposals made and the modern practices of using Salesforce.com (for effective pipeline and lead management). All standard practices are virtually non-existent. the offices in Mesa, AZ sound like a Library, there's virtually little to no sales activity happening here... There's two or three people that carry that entire office, God bless them for it...

Employees are very cliquish and stand-offish. Regardless of your personal or professional experience they tend to disregard everything you say; then they take credit for your suggestions or work. The company is terrible at recognizing any individuals contributions.

Some of their employees tend to be super exclusive and hold the failures of previous employees or other working groups against you. They are quick to make personal judgments about you, one employee keyed my car. I had managers laughing about having to let me go because I couldn't "meld with their team" and basically told it was "too bad if I had to put in 10 hour days" that that's what's "expected of an employee in their first 90 days".

In summary, high promises with unobtainable goals, terrible management, even worse at internal communication, bad product/service pricing, terrible to non-existent customer service, terribly unrealistic expectations from management. Top that all off with a negative culture and a lot of complaints around the office. The Mesa office has some great staffers who have been there a long time. They are what keep this office rolling and deserve raises across the board.

Unfortunately filled with seriously unprofessional behavior that no self respecting person could tolerate it for very long unless you're desperate for a salary and a good beating every single day.

I've never experienced anything quite like I did at this company, in my entire life.

Advice to Management

Get your sales staff to adhere to KPI, don't take everything that your sales team tells you at face value. Don't allow your staff to alienate new members of your team and work harder at making newly hired employees feel more welcome rather than dragging them through the mud and loading a ton of extra work on them. Develop a training and/or onboarding process for newly hired employees that actually makes sense. Seriously unprofessional to laugh in a "private"/"closed doors" meeting about terminating an employee.

Other Employee Reviews for Gannett

  1. Helpful (2)

    "It is overall an interesting experience to work for Gannett but get ready to put in some long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in McLean, VA
    Former Employee - Administrative Assistant in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gannett full-time (More than a year)

    Pros

    If you find a right position for you, there is room for growth and movement between departments and divisions. Many people I met worked there 10-20 years. The company offers some cutting-edge opportunities in digital media.

    Cons

    The company is cutting costs aggressively on all fronts so the quality of benefits has deteriorated. Your job might be unstable as the company seems to go through an organizational change about once a year.

    Advice to Management

    Please pay attention to your employees' work/life balance issues. Many people I worked with were burning out on projects, a couple even had to go on medical leave because of that. Happy employees are productive employees.


  2. Helpful (1)

    "Interview process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Sales in Baltimore, MD
    Current Employee - Digital Sales in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gannett full-time (More than a year)

    Pros

    Other than benefits, no real reason to work in this industry. They claim to be forward thinking and expanding their scope but have not.

    Cons

    Management very rude and non-responsive. Interviews go well and then they do not communicate for 10 days. They leave you in the dark.

There are newer employer reviews for Gannett
There are newer employer reviews for Gannett

See Most Recent

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