Gap - A rollercoaster ride. When it's good, it's great. When its not... | Glassdoor
There are newer employer reviews for Gap
There are newer employer reviews for Gap

See Most Recent

Helpful (3)

"A rollercoaster ride. When it's good, it's great. When its not..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager in San Francisco, CA
Former Employee - General Manager in San Francisco, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at Gap full-time (More than 8 years)

Pros

Challenging, offers solid growth opportunities, filled with inspiring, dedicated employees focused on teamwork, great benefits, solid training, well organized systems with clear policies and procedures, pays well.

Cons

Long hours, poor support from upper management, limited payroll resources, lacks support from the human resources department, limits its employees ability to properly perform their jobs, the standards expected by the company lacks consistency across all positions.

Advice to Management

This may be specific to the San Francisco Region (Corporate HQ), but politics often gets in the way of job performance. The higher standard is worthy of being lived up to, but it needs to be clearly communicated and the appropriate level of support should be provided to achieve it.

Other Employee Reviews for Gap

  1. Helpful (2)

    "Lack of hours, management and no opportunity to move up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Gap part-time (More than a year)

    Pros

    Great discount on awesome clothing. Make a lot of friends. Earn reward points for doing a good job.

    Cons

    It honestly depends on your store manager, because his or her attitude definitely affects everyone. Management gets the heat from the store manager if something did not go over well, and the employees get the heat from the management. The pay really sucks for all of the tasks you are doing - not only could you be a cashier, but you could be apart of the shipping team, markdown team, promos and recovery. It's a lot of work for close to minimum wage. Favoritism was definitely shown and there was no way of moving up, it seems like a lot of the managers were from different stores or brought in outside of the company. High turnover when it came to employees and managers. Seen a lot of managers change emotionally because of this job, moreso the store manager.

    Advice to Management

    Take note on how you treat your employees, it definitely shows when you're upset about something and it's not right to take it out on others! Also, pay attention to your star employees, they should be the ones getting manager positions.


  2. "Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Associate in Cambridge, MA
    Current Employee - Brand Associate in Cambridge, MA
    Recommends
    No opinion of CEO

    I have been working at Gap part-time (More than 3 years)

    Pros

    -Great discount and works across all Gap Inc brands (Gap, Old Navy, Banana Republic etc)

    -High energy staff: It makes the work day a lot faster when you're working with fun and energetic people.

    -Scheduling: Management, for the most part, is willing to give you the schedule that you request. Whether they cut your hours or not is another issue.

    Cons

    -Too much pressure to sell Gap cards; I'm rather tired of hearing "you need to get passed the first 'no'. If the customer does not want the Gap card on first attempt, chances are they aren't going to want it after going down the laundry list of seemingly great "benefits".

    -Little room for advancement: if you're interested in moving up in the company, good luck. Management would rather look for outsiders to bring into to fill higher positions than hire within especially if they have employees interested in said positions.

    -Lack of training: Plan on trying something new? Look to your peers to train you. Management, apparently, does not believe in training...unless they really like you.

    -Pay: Rather typical of retail but the pay can be a lot better than what it is.

    Advice to Management

    -Listen to your employees. When they tell you that they're interested in moving up or transitioning into a different position in the store, work with them to make sure that their goals are fulfilled. Provide actual training for those interested in other positions. We can only help each other so much.

There are newer employer reviews for Gap
There are newer employer reviews for Gap

See Most Recent

Work at Gap? Share Your Experiences

Gap
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or