Garmin - Do your job, keep your head down, and get a paycheck. | Glassdoor
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There are newer employer reviews for Garmin

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Helpful (3)

"Do your job, keep your head down, and get a paycheck."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Support Specialist in Olathe, KS
Current Employee - Product Support Specialist in Olathe, KS
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Garmin full-time (More than 5 years)

Pros

Monday through Friday schedule.
Excellent health benefits.
Great coworkers.
No pressure to rush customers off the phone.
No script to use for calls.

Cons

Few opportunities to do anything besides work at the call center once you start there.
Very small annual pay increase.
Low hourly pay.
Sasquatch and a Garmin bonus have something in common.
Repetitive tasks (Day mostly consists of coaching older people on how to use a computer).
A lot of time is wasted looking for devices at your coworkers cubicles (Employees are only issued a few devices)
Hold times often get very long and make customers irritable by the time they speak with you.

Advice to Management

Increase the pay and respect for Product Support Reps. Provide career opportunities so that Product Support can be a launching pad at Garmin and not a dead end road. Find positive things to recognize employees for.

Other Employee Reviews for Garmin

  1. Helpful (8)

    "Dissatisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Olathe, KS
    Former Employee - Software Engineer in Olathe, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Garmin full-time (More than 5 years)

    Pros

    - Good benefits (although this is changing in negative direction)

    Cons

    - Low pay
    - High expectations
    - Master/slave workplace
    - Dishonest management
    - Almost forced overtime
    - Boring office location
    - Uninteresting people
    - Depressing offices
    - Red tape
    - No growth opportunities

    It started like a dream job and management were saying the company appreciates the hard work. With time you realize all that is lies and empty promises. People are forced to work much overtime, being payed below the market average. At the end all are herded to a room where management says thank you and gives a con of free ice-cream. No matter how hard you work, there is one thing where you didn't give 110% and your boss will be covering entire time of your evaluating to justify the little raise you are about to receive. Very cheap company.

    I wouldn't leave a feedback but after switching the job, I am getting good bonuses, work twice less, getting paid twice more, living in much funner place and working with interesting people. I just feel I have to let others know about working at Garmin.


  2. Helpful (1)

    "Excellent place to start your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Specialist in Salem, OR
    Current Employee - Product Support Specialist in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garmin full-time (Less than a year)

    Pros

    They seem to care about their employees
    Great Benefits
    Little restrictions on Job
    Allows to self-productivity

    Cons

    some policies are unclear
    certain issues done have an easy or clear course of action

There are newer employer reviews for Garmin
There are newer employer reviews for Garmin

See Most Recent

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