Gaylord Entertainment - Beautiful resorts with a family- like culture. | Glassdoor
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There are newer employer reviews for Gaylord Entertainment

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"Beautiful resorts with a family- like culture."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Grapevine, TX
Former Employee - Customer Service Representative in Grapevine, TX
Approves of CEO

I worked at Gaylord Entertainment full-time (More than 3 years)

Pros

Management for the most part is open with their staff. The property provides free luck to their employees.

Cons

The merger with Marriott brought in new systems which completely changed the way that every-day duties were handled.

Other Employee Reviews for Gaylord Entertainment

  1. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Coordinator in Nashville, TN
    Former Employee - Credit Coordinator in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gaylord Entertainment full-time (More than 3 years)

    Pros

    Great company and co-workers, great perks

    Cons

    Wish I still worked there.

    Advice to Management

    None to give at this time.


  2. "Going the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back of the House in Grapevine, TX
    Current Employee - Back of the House in Grapevine, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gaylord Entertainment full-time (More than 3 years)

    Pros

    Pay is good (for now), Generally a fun place to work, Discounts at other hotels, Hotel generally tries to treat employees well

    Cons

    A new managment company (gaylord doesn't own this company anymore, not sure if the CEO listed is still in charge) is taking this place in a very troubling direction, new positions coming in paying less than current employees which probably means cuts down the road, poor benefits pkg, career opportunities will be limited, very poor work/life balance, disconnect with Senior Mgmt., unreasonable goals and demands

    Advice to Management

    get back to what made this hotel great - taking care of the employees

There are newer employer reviews for Gaylord Entertainment
There are newer employer reviews for Gaylord Entertainment

See Most Recent

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