Geek Squad - Great work environment for service oriented people. | Glassdoor
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There are newer employer reviews for Geek Squad

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Helpful (1)

"Great work environment for service oriented people."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Geek Squad CIA in Issaquah, WA
Current Employee - Geek Squad CIA in Issaquah, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Geek Squad full-time (Less than a year)

Pros

Fun, interesting, evolving at all times. This job has been a great way to build teamwork experience and develop tools to train other co workers within my store.

Cons

Not every process is trained in full, you are expected to seek out the knowledge you are responsible for, this is something I would change if I were given the opportunity.

Advice to Management

Promote and hire from within, this will encourage employees to do better for their own store, hiring from the outside into management discourages employees from doing their best to evolve.

Other Employee Reviews for Geek Squad

  1. "It was enjoyable and educational."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CIA in Greenville, NC
    Former Employee - CIA in Greenville, NC
    Recommends
    Approves of CEO

    I worked at Geek Squad part-time (More than a year)

    Pros

    Team work and the sharing of knowledge and guidance between the team members went fluidly. Allowance to improve on technical process was awesome as well. Being in a college town, schedules were flexible and it maintained a fully functional precinct.

    Cons

    Management not backing employees with difficult clients. 30 minute lunch breaks no matter how long your shift is.

    Advice to Management

    Allow your Geek Squad to work and work well


  2. "Fast paced work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad CIA in Gainesville, GA
    Current Employee - Geek Squad CIA in Gainesville, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Geek Squad part-time (More than 5 years)

    Pros

    Fast paced work environment.
    Places for advancement.
    Technical skills required daily.
    Always an opportunity for advanced learning

    Cons

    Advancement may take long periods of time.

    Advice to Management

    Utilize the Geek Squad CIA agents for what they are, Computer Repair Technicians. I spent two years working at Best Buy, LLC. and in those two years, I was used as a computer sales associate, Home Entertainment sales associate, etc. All while wearing my GS uniform. More times than not, I was asked to perform the job of what others should have easily been able to do. Especially on days when the single CIA agent is the only person covering the GS counter, do not ask them to make a sale elsewhere in the store. Do not just drop a bomb on them, such as a customer who is not wanting any services, etc.

There are newer employer reviews for Geek Squad
There are newer employer reviews for Geek Squad

See Most Recent

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