Geek Squad - It was a good learning experience, and decent pay for a college student. | Glassdoor
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"It was a good learning experience, and decent pay for a college student."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Geek Squad CIA in Fort Wayne, IN
Former Employee - Geek Squad CIA in Fort Wayne, IN
Recommends
Neutral Outlook
Disapproves of CEO

I worked at Geek Squad part-time (More than a year)

Pros

They train their employees well in both customer service and technology, very useful skills to have. Also have a very good employee discount.

Cons

Have to deal with customers.

Advice to Management

Don't have any.

Other Employee Reviews for Geek Squad

  1. "Sales and Helpfesk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Intelligence Agent in South Bend, IN
    Former Employee - Counter Intelligence Agent in South Bend, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Geek Squad full-time (More than a year)

    Pros

    Pay is fair from the start and does well to reflect the employee's work history.
    The discount is 5% above market price. Heavily marked up items like cables, mice, and in-house brands are extremely cheap.

    Cons

    Poor hours are provided for low-level employees, countering the decent pay.
    Raises are few and far between, rarely ever more than 10 cents, and don't reflect on the employee's efforts or skill.

    Advice to Management

    Blue shirts managing Geek Squad. This leads to misunderstanding between the tech-savvy agents and the blue shirts. Favoritism is rampant, and Geek Squad are often unjustly punished because of blue shirt incoherence.


  2. "it's a job, not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Entertainment Advisor in Gilroy, CA
    Former Employee - Home Entertainment Advisor in Gilroy, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Geek Squad full-time (More than 5 years)

    Pros

    casual work environment
    employee discounts
    no high pressure sales environment

    Cons

    no room for growth
    corporate management constantly changes rules and policies
    managers will always throw lower level people under the bus to its constant CYA

There are newer employer reviews for Geek Squad
There are newer employer reviews for Geek Squad

See Most Recent

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