Geek Squad - Good Company to work for, as far as retail is concerned | Glassdoor
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There are newer employer reviews for Geek Squad

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"Good Company to work for, as far as retail is concerned"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Consultation Agent in Centennial, CO
Current Employee - Consultation Agent in Centennial, CO
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Geek Squad full-time (More than a year)

Pros

Flexibility, other agents are knowledgeable and helpful, fast paced, technical knowledge actually helps, good place to network

Cons

Sometimes technical knowledge doesn't mean anything to management, a lot of sales people with little to no experience end up working for Geek Squad, it's difficult to get a position in the first place and move up

Advice to Management

Keep your employees happy and if they stress their reasoning for wanting the position, hear them out. Try to keep the ones who are more informative, skillful, and helpful in the Geek Squad precincts instead of the employees who just end up sending the clients to the PC Sales Specialist
anyway.

Other Employee Reviews for Geek Squad

  1. "True Geeks won't work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad CIA in Wilmington, DE
    Former Employee - Geek Squad CIA in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Geek Squad full-time (More than 3 years)

    Pros

    Great discount, Mostly good employees, and it is fun to mess with non tech people.

    Cons

    Low pay, poor management, High workload, and they expect you to sell stuff you wouldn't buy.

    Advice to Management

    Send your team leads and junior managers to COLLEGE! Get a degree that is actually business related. Learn to listen to your employees. Realize that you may have short term success but in the long run you are simply a statistic.


  2. "Okay for a part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counter Operations Agent in Chicago, IL
    Former Employee - Counter Operations Agent in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Geek Squad part-time (Less than a year)

    Pros

    It's fun to work with the people there
    Managers are very nice and great!
    Relaxed work most of the time

    Cons

    Sometimes you have to deal with the dumbest customers alive
    You can be seen as the "secretary" sometimes

There are newer employer reviews for Geek Squad
There are newer employer reviews for Geek Squad

See Most Recent

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