Geek Squad - Good company, needs a few changes before I would recommend joining the force. | Glassdoor
  1. "Good company, needs a few changes before I would recommend joining the force."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Double Agent Covert in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Geek Squad full-time for more than 5 years

    Pros

    Good team atmosphere, Excellent immediate leadership.

    Cons

    Squeezing metrics, tight deadlines, major stress, horrible corporate support, ZERO accountability for those setting expectations, ever increasing unreasonable targets for profitability, random hours, complete lack of competency and support in the stores,

    Advice to Management

    Stop implementing new programs that loose the company money so you don't have to kill your employees to squeeze a drop of profit out of the mess. And for pete sake fire the call center!!!!!

    Geek Squad2019-01-03
  1. "Good place to start for IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Geek Squad full-time for more than 3 years

    Pros

    Learning how to troubleshoot different types of technology, learning how to communicate with clients, and learning how to work as a team.

    Cons

    Some times a lot of devices are checked in, can get stressful.

    Geek Squad2019-05-16
  2. "Working at the Geek Squad"

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      Former Employee - Anonymous Employee 

      I worked at Geek Squad part-time for more than a year

      Pros

      Great people and learned a lot

      Cons

      The pay wasnt great and clients can be fustration

      Geek Squad2019-06-13

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