General Dynamics Information Technology - My Time At Vips | Glassdoor
There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

See Most Recent

Helpful (2)

"My Time At Vips"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Anonymous Contractor
Current Contractor - Anonymous Contractor
Neutral Outlook
No opinion of CEO

I have been working at General Dynamics Information Technology as a contractor (More than a year)

Pros

Set hours. Decent pay. Friendly co-workers and mgmt.

Cons

Constantly reassured that contract would be flipped to full time employee as soon as ink dried on merger, along with several other contractors. Ink dried and faded, and we were never flipped. Then GDIT/Vips lost the contract rebid, and the contractors were obviously not a priority.

Other Employee Reviews for General Dynamics Information Technology

  1. Helpful (1)

    "Federal Student Aid Information Center can be enjoyable, but stifling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at General Dynamics Information Technology full-time (More than a year)

    Pros

    You get to assist people seeking to obtain federal funding for college
    You get to learn a great deal about the Federal Student Aid program

    Cons

    The environment within the call center is locked down tightly. You cannot have a book or phone at your desk, as they are worried about security of callers' personal information, which is very understandable.
    Calls get repetitive
    There is little to no recognition for excelling in your position
    The pay is very poor, but it is set by a government-mandated "prevailing wage" in the surrounding area

    Advice to Management

    Give more employee recognition
    Offer more bonuses
    Work more with Federal Student Aid to increase expected average call time when they add more work for CSRs to do in every single call


  2. "Interesting Place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good location in Towson, MD.

    Cons

    Pay is not great here.

There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

See Most Recent

Work at General Dynamics Information Technology? Share Your Experiences

General Dynamics Information Technology
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or