General Dynamics Information Technology - Progressive company | Glassdoor
There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

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"Progressive company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Logistics Analyst in Moorestown, NJ
Current Employee - Senior Logistics Analyst in Moorestown, NJ
Recommends
Negative Outlook
No opinion of CEO

I have been working at General Dynamics Information Technology full-time (More than a year)

Pros

Provides adequate support for new contracts and availability of work. Provides support for personal situations, ie, health issues

Cons

Not always supportive as expected. Limited support for satellite offices and contracts.

Advice to Management

Provide support plans for personnel loosing coverage in contracts with remote work possibilities.

Other Employee Reviews for General Dynamics Information Technology

  1. Helpful (1)

    "It is like watching chickens running around with their heads cut off."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sandy, UT
    Current Employee - Customer Service Representative in Sandy, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at General Dynamics Information Technology full-time (Less than a year)

    Pros

    Benefits and pay were decent for a call center. Insurance coverage along with 401k options was a plus over companies in the area.

    Cons

    Lack of knowledgeable leadership. Upper management could be heard screaming at supervisors. Supervisors lacked on floor experience and still expected to supervise! ? Job training was a joke, last minute tool training before hitting the floor, trainers had no practical knowledge of processes during phone calls, and once you hit the floor all training had to be thrown out the window.
    Internal help desk even for a contracted new project were near useless and would give bad advice or even disconnect.
    Flip flopped on policies that it took about 8 months for leadership to agree on.
    Bi - lingual skilled employees were mistreated by denial of shift changes, shift swapping, and taking the majority of calls that did not require a second language.
    Site basically changed their advertised hours and shifts. Reason why many people chose to work at the site was for Mon - Friday only. They changed the to a 24 / 7 site and during shift bid forced employees to take weekend shifts that they never agreed to.

    Advice to Management

    Be more selective on supervisors. Supervisors should have actual supervisory experience along with floor experience. Better shift options, actual floor support, intelligent workforce services. Breaks are cut by 4 minutes due to locker locations.


  2. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Logistics Analyst in Norfolk, VA
    Current Employee - Senior Logistics Analyst in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at General Dynamics Information Technology full-time (Less than a year)

    Pros

    Great communication, easy going personalities, collaborative environment, good benefits. No one breathing down my neck

    Cons

    Its a big company. Easy to get lost. I work at the customers site so there is a lot of trust that I am keeping the customer happyl

    Advice to Management

    Keep it up. Continue to let people grow.


There are newer employer reviews for General Dynamics Information Technology
There are newer employer reviews for General Dynamics Information Technology

See Most Recent

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