Genesis HealthCare - Micromanagement=high stress | Glassdoor
There are newer employer reviews for Genesis HealthCare
There are newer employer reviews for Genesis HealthCare

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Helpful (14)

"Micromanagement=high stress"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Occupational Therapist
Former Employee - Occupational Therapist
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Genesis HealthCare full-time (More than a year)

Pros

Good pay based on market, great staff to work with, love the patients. Therapy staff very caring and experienced. Communication between PMs (3 in 2 years) and staff was good. Nursing and therapy enjoyed good relationship most of the time. Finally hired an excellent registered dietician.

Cons

When genesis bought sundance, the changes have mostly been negative for the staff at the facility level with a major increase in paperwork, productivity standards very difficult to achieve without compromising patient care. Holidays cut to 2 per year. Time off had to be planned quarterly and approved by upper manager. Therapist hourly pay reductions followed by expecting therapists to perform program management duties after PM left and took 3 months to hire another. Upper management micromanaging to the point of sending daily emails to each therapist wanting to know why productivity was not met that day or why minutes were missed or exceeded. Training consists of quick overview of P&P, watch videos and that's it. The facility itself is older and not in great shape, outdated equipment, lack of storage with wheelchairs often just left outside in the weather when not in use. Sewage smells in bathrooms, spiders and ants everywhere, no easy access to water or bathroom for rehab gym. Very little follow through for restorative nursing programs or functional maintenance plans resulting in decreased patient outcomes especially for ambulation, positioning and splinting. The kitchen has not had a dietary manager for at least a year with poor meals, unreliable to provide correct adaptive equipment and prescribed food textures. Only one physician for 80% of the patients. Many complaints that they never get to see the doctor.

Advice to Management

Stop chasing the almighty dollar to the point of negatively impacting patient care. Hounding older (read higher paid) therapists to get them to leave to make room for younger/less experienced therapists is wrong. Improve productivity through improved work flow can be achieved by hiring and training a great rehab tech. It is impossible to keep up with all of the documentation, organizing and keeping gym and equipment sanitized/clean, tracking down and transporting patients, read emails and mandatory trainings in the allotted time for maintaining productivity. Encourage your therapists to care about their jobs by caring about THEM! If you treat each patient appropriately and thoroughly, you will have no problem improving the bottom line.

Other Employee Reviews for Genesis HealthCare

  1. Helpful (3)

    "sometimes good and sometimes bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff PT in Hollywood, FL
    Current Employee - Staff PT in Hollywood, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Genesis HealthCare full-time (More than a year)

    Pros

    i like the facility and i like the people I'm working with

    Cons

    not getting enough hours, more paper work

    Advice to Management

    wish to have guaranteed hours


  2. Helpful (3)

    "Challenging and then very disappointing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Genesis HealthCare full-time (More than a year)

    Pros

    Dedicated staff; innovating programming. Good resources available and good education for staff as well.

    Cons

    Poor teamwork; old-time cliques and propensity for hurtful gossip. At the beginning, very positive, helpful and encouraging. The end was led by misinformation, in-fighting, erroneous information and facts.

    Advice to Management

    Behave professionally, avoid making assumptions, be open to constructive critcism

There are newer employer reviews for Genesis HealthCare
There are newer employer reviews for Genesis HealthCare

See Most Recent

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