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Genesys

Engaged Employer

Genesys

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Employee Review

  1. 3.0
    Former Employee, more than 3 years

    Leadership Nightmare

    Dec 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Long timers are a fantastic group to work with. Dedicated and want the company to succeed. Very knowledgeable and willing to grow and learn as things shift and turn.

    Cons

    New leadership has come in hired to do great things but appears they know nothing about growing a business and leading a team. Only interested in having that ‘promotion’ on their own resumes and annoyed that they actually have to work so hard. No action from HR or executives when complaints are raised formally by individuals regarding blatant disrespect by middle management or leadership which destroys the culture of the office. Money consistently being wasted on stroking the egos of those at the top and planning for growth that never comes to fruition. Sets targets that are never met but doesn’t hold leadership accountable for such targets and turns a blind eye when innocent and critical lower level employees are sacrificed instead.

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    16 people found this review helpful
  1. 5.0
    Current Employee

    PTO, work culture and pay trade-off

    Mar 12, 2023 - Software Engineer In Test in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture, wlb, and people around me. PTO

    Cons

    pay is low. promotion is slow

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  2. 1.0
    Current Employee

    Good Product, Bad Experience

    Mar 10, 2023 - Enterprise Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The platform is incredibly user-friendly and intuitive, so it was easy to get up and running quickly.

    Cons

    My experience with Genesys was terrible. I was promised a lot of opportunities to grow and develop my career, but instead I was stuck in the same role for over a year. The management team is unprofessional and unresponsive to employee feedback, and the company culture is cold and uninviting. My coworkers were unpleasant and often gossiped about each other. The workload was overwhelming and there was no recognition for the hard work that I put in. It was a complete waste of time and energy. Avoid working at Genesys if you can.

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    5 people found this review helpful

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Your Experience Matters Not only is the experience you bring to Genesys important, but so is the experience you have at Genesys. What you...More

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