Genuine Parts - Great company and great people. As long as you can handle it. | Glassdoor
There are newer employer reviews for Genuine Parts
There are newer employer reviews for Genuine Parts

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Helpful (2)

"Great company and great people. As long as you can handle it."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Dallas, TX
Current Employee - Anonymous Employee in Dallas, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Genuine Parts full-time (More than 5 years)

Pros

People are good here. As long as you are the type of person that can handle tough customers.

Cons

Upper management can be very picky and bully's if they don't get their way.

Advice to Management

Listen to your people more. Help them with their decisions instead of making it your way or the highway.

Other Employee Reviews for Genuine Parts

  1. Helpful (1)

    "A culture of negativity towards customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Strong company financially, with a large market share and long history of financial success.

    Cons

    The entire culture, from the top down, is one of arrogance when dealing with customers. I think the culture has been created over many years knowing NAPA store owners have limited options to go with someone else. Customers are treated with respect in-person, but then put down and talked about negatively behind closed doors. There is no respect for the customer.

    Advice to Management

    Respect your customers more


  2. "One of the last major corporations where employees are people, and not just numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts full-time

    Pros

    Loyalty to employees
    Financial Stability
    Well managed
    TONS of career opportunities
    Perfect atmosphere for the RIGHT person to drive change
    Develops GREAT leaders

    Cons

    Antiquated culture is very change resistant
    Data issues make it difficult to accurately measure business results
    Little accountability

    Advice to Management

    Culture needs to do a better job embracing change.
    Expectations should be clearly defined, and employees should be held accountable for results.
    Increase investment in IT and Analytics

There are newer employer reviews for Genuine Parts
There are newer employer reviews for Genuine Parts

See Most Recent

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