Giant Eagle - Inept Management | Glassdoor
  1. Helpful (9)

    "Inept Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stock Clerk in Brook Park, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Giant Eagle full-time for more than a year

    Pros

    Strong union contracts - my hourly pay is probably a little lower than other stores, but my health benefits have no weekly payment required. The cheap health insurance is the only real selling point of the job. Note though that this changes with your region, not every local union has this great deal.

    Cons

    Upper management (aka Corporate) seems clueless about how the stores operate. They constantly generate new lists of things that need doing, yet somehow stocking the shelves with product for people to buy is NOT on the list. This should be priority one for a store. Several stores closed last year, and I have no doubt more will be closing soon (my store is likely on the short list. Not a week goes by where management is satisfied with our sales figures). To control costs, their only solution seems to be cutting employee hours. My department has lost two full time people in the last year, and yet they are still cutting hours from those of us who remain. My team is constantly criticized that we haven't finished our work, even though we are now short more than 80 hours/week versus last year. I have to constantly rotate what parts of my job don't get done just so that management will shut up about certain things being unfinished.

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    Advice to Management

    Giant Eagle is a grocery store that doesn't know how to compete in today's world. In the coming years it will be facing huge competition from Amazon (which bought out the chain Whole Foods), and from Lidl (a HUGE European chain that is starting to transplant to the US). Yet I haven't heard anything from anyone in management about a plan. They're so focused on shaving the budget, that they haven't thought about how to improve their operations. I don't think they stand a chance of beating the two giants on the horizon. Unfortunately Giant Eagle will likely be out of business within the next 5-10 years. This will probably happen when one of the larger chains like Aldi's or Krogers offers to buy out the stores, so that they can try to compete with Whole Food and Lidl. That's just my opinion though. I have 17 years experience in the industry.

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    Giant Eagle2018-02-07
  1. "Great First Job"

    StarStarStarStarStar
    Former Employee - Cashier 

    I worked at Giant Eagle part-time for more than 5 years

    Pros

    Easy to work with managers, great first job. Flexible schedule.

    Cons

    Sometimes had to fight for hours.

    Giant Eagle2020-01-23
  2. "Not a bad experience overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Grocery Clerk in Canfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Giant Eagle part-time for more than 3 years

    Pros

    friendly environment part of a union (i had minimal association w/ them but they were there if needed) has some benefits (health care, etc) job requires some effort but can be relatively easy was relatively flexible in working around a school schedule good overall job to have while in school

    Cons

    Repetitious work that gets boring fast, and hearing the same songs on a loop day after day knee pads are almost needed due to all the time you're kneeling on the hard floor other co workers often complained about scheduling issues, but in my experience management did what it could to balance schedules

    Advice to Management

    Try to be receptive to workers' suggestions or explain in situations your actions

    Giant Eagle2020-01-17

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