Worrying future - Anonymous employee Glassdoor Employee Review

2.0
May 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Benefits -Great People -Your reporting manager was often a fantastic person. -Awesome Offices

Cons

When I started at Glassdoor they were very much a company that wore their values on their sleeves. Heck I would say till this day they still do that to a degree. However, the reason it felt they followed their morals was due to how the company would always have us heavily involved in important topics like company direction. So, whenever something negative happened or we had to make a tough call it felt justifiable and relatable. However, Glassdoor was acquired part way though my tenure. I have seen this before and how it can completely change a company and of course feared the worse. However, they said much would not change and little did to their credit. Well that was till 2020 hit us… The company stopped talking to us directly and even our managers and continuously made decisions at what felt like a drop of a hat. We often see meetings put on our calendar that were not planned to randomly announce some sort of company wide change. Our mangers would often be aghast as they were cut off from the loop of information as well. Some of these changes removed large benefits, complete reconstructing of our teams and products, and leaning on outside resourcing vs using internal resources. Honestly, things you expect almost like a trope after a company has been an acquired. They also recently laid off a bunch of people with a same day of notice. As a company that is fueled by fantastic people and (was?) is a great company culture you made a decision that prevented us from giving proper goodbyes. This is not something that would have ever happened if it were a year or two ago. Glassdoor is slowly losing what made it unique and I imagine you wait a year or two before joining. I am sure there will be even bigger changes they make down the road that will completely change the shape of the company. Who knows maybe it will be a good company to work for still but I doubt the “people” aspect will ever be the same.

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Glassdoor Response
6y
Thank you for taking the time to share your experience. 2020 has certainly been a year of great change, both for Glassdoor and for the world as we navigate a global pandemic and economic crisis. Throughout these unprecedented times, please know it has been our intention to be transparent every step of the way. I really do mean this. We aimed to communicate regularly and transparently through this unprecedented mandatory work from home period, in addition to our regular cadence of All Hands meetings and other email/Slack updates. I can understand that this feels sudden. However, COVID-19 has had a considerable and swift impact on our business, one we could not have foreseen. I shared in our March All Hands that we were seeing this in several key business health indicators and sadly this impact on our business continued. Unfortunately, we had to take quick and decisive action. That said, I want you to know that I hear your feedback that you feel we could have done better communicating. I own this, and will seek to learn from this. Thank you again for your feedback. Your contributions to Glassdoor are truly appreciated. Christian CEO, Glassdoor

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Cons

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2.0
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Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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