Pros

Awesome place to work at 21

Cons

Nothing I didn’t like about it here

Pros

I preface this by noting that unlike many reviewers with negative experiences, the executives I work for are amazing and as supportive as they can be. I really enjoy working with them and getting a true mentorship experience. The benefits are also decent, the benefits package (unlimited pto) and copays are better than most financial institutions I've worked in.

Cons

However none of the benefits listed above can outweigh the EXTREME stress brought on by clients given unrealistic expectations, unseasoned staff with little training, no time to take any available trainings offered due to workload and constant demands for immediate returns on everything, no bonuses (despite being told these were contingent on hybrid in office attendance which we all adhered to) and worst of all technology issues impacting completion of tasks on a DAILY basis. The technology issues are the absolute worst I have ever seen, and hinder even the best teams ability to complete regular daily tasks, severely affecting mine and my team's work life balance and client satisfaction. Time must be taken frequently to investigate client complaints that there are user issues with the systems regularly. Also, every time you need any new access or tech support you need to ask around and jump through hoops to find the proper request type in the proper system, and then submit multiple requests with multiple streams of evidence (that yes you take time gathering YOURSELF) before they admit there is an actual tech issue, which is then only patched for the event, and rarely ever fixed. If you want anything fixed you yourself must jump through more hoops to create tickets to schedule fixes, escalate to the right person so the fix gets prioritized, and then burden is completely on you to ensure the fix is completed and the results fully tested and it is functioning properly.