Gold's Gym - Front Desk Associate | Glassdoor
There are newer employer reviews for Gold's Gym
There are newer employer reviews for Gold's Gym

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Helpful (1)

"Front Desk Associate"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Associate in San Antonio, TX
Current Employee - Front Desk Associate in San Antonio, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Gold's Gym part-time (Less than a year)

Pros

Free gym membership, discounted personal training, discounted sprint service, and discounted hotel rates at Omni.

Cons

Nothing about working for Golds Gym has been fun. They pay minimum wage, managers and sales staff never tell you information that members ask you about all the time (such as prices, when machines will get fixed, etc). You constantly have to look for help because you work alone and are expected to do up to ten different things at once such as make smoothies, process payments, answer the phone, and sell retail items while watching out for and stopping members with a balance to inform them of their delinquency and not allow them access (which by the way is your MAIN job). You dont get breaks, and you NEVER get off on time. As a front desk associate, I feel that the pay is way too low and there is no incentive to want to do a good job.

Advice to Management

Give associates a break! Literally! some of us are there for 7hours with no chance to run to the restroom or enjoy a bite to eat. Also communicate with your team and let us know what is going on in our gym so we can give the right information to members. Offer oportunities for raises and promotions.

Other Employee Reviews for Gold's Gym

  1. "Dexent working company. Free membership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Consultant in San Antonio, TX
    Current Employee - Fitness Consultant in San Antonio, TX

    I have been working at Gold's Gym full-time

    Pros

    -free membership for employees
    -eye candy
    -great co workers

    Cons

    -the pay is bad, very cheap company
    -unrealistic goals for sales team
    - no overtime pay but expected to work lots of hours


  2. "Great place to work."

    Star Star Star Star Star
    Former Employee - Front Desk in Ashland, MA
    Former Employee - Front Desk in Ashland, MA
    Negative Outlook

    I worked at Gold's Gym part-time (Less than a year)

    Pros

    Very friendly environment, if you want a customer service job where you get paid to essentially have fun, this is the place for you. Free membership.

    Cons

    This is not the job for you if making money is your objective, and open 365 days a year means limited time off.

    Advice to Management

    Up the pay rate a little and you will get a better level of employee.


There are newer employer reviews for Gold's Gym
There are newer employer reviews for Gold's Gym

See Most Recent

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