Good Technology - Fortunate to have the Opportunity to work at Good! | Glassdoor
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There are newer employer reviews for Good Technology

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Helpful (1)

"Fortunate to have the Opportunity to work at Good!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Sunnyvale, CA
Current Employee - Anonymous Employee in Sunnyvale, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Good Technology full-time (Less than a year)

Pros

Products are outstanding, feel very supportive by my new team and colleagues. Department open to new ideas..Leadership during these times are key, my Leader is really good on having a pulse on how the team is doing and takes the appropriate actions to keep us engaged.

Cons

As with any growing company, change is happeing all around us. Resources are tight given current conditions, however, I have experienced Leaders asking teams to communicate and prioritize requests to minimize burn out and ensure delivery of commitments. Very positive sign.

Advice to Management

Continue to make "values based" decisions that is right for the organization. Continue to maintain visibility with your employees. Stay the course.

Other Employee Reviews for Good Technology

  1. Helpful (4)

    "Dissatisfaction is growing in the technical support organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalations Engineer (Tier III Technical Support) in Dallas, TX
    Current Employee - Escalations Engineer (Tier III Technical Support) in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Good Technology full-time (More than a year)

    Pros

    Salary is good for this area. Flexible hours and the ability to work from home are appreciated. Everyone I work with at my level is reasonable and professional.

    Current CEO and former CEO have seemed very credible. Overall, the products we create solve problems in a good way.

    Cons

    In general , the management team is growing much faster than necessary. We get an email almost every week about a new employee with a title like "Senior Director" along with some abstract reason why the role was necessary.

    Regarding the technical support organization, directors are hired, then leave shortly after, or stay and hire someone else to provide direction. I now have several directors, yet am provided no direction.

    I don't see any opportunity for advancement at this location.

    Advice to Management

    Technical support directors:

    Solicit and listen to employee feedback. Implement changes to improve processes and morale. Focus on leading (providing direction) and not in details of customer incidents.

    Don't react to every customer who gets your email address and tells you his incident is more important that the hundreds of others.

    Regarding implementing changes, support is done at many companies and I'm sure methodologies exist that can be adopted here. Why try to develop our own?


  2. Helpful (3)

    "It was a Good ride for awhile"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Good Technology full-time (More than 3 years)

    Pros

    The product works and is improving. Kitchen is stocked with a lot of goodies and there is a ping pong table. Learned a lot and worked with a strong team.

    Cons

    Upper management is all new and isn't very transparent or approachable. Product roadmap takes too long to implement. Way too top heavy for an organization of this size.

    Advice to Management

    Figure out what you want to do with the company (sell sell sell!) and execute.

There are newer employer reviews for Good Technology
There are newer employer reviews for Good Technology

See Most Recent

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