Goodwill - heavy customer service, very busy and attention to detail | Glassdoor
There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

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"heavy customer service, very busy and attention to detail"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales/Processor in Denver, CO
Current Employee - Sales/Processor in Denver, CO
Recommends
Positive Outlook
Approves of CEO

I have been working at Goodwill full-time (More than a year)

Pros

good benefits, good hours alot of customer service

Cons

cannot have 2 days off always split days

Other Employee Reviews for Goodwill

  1. "Easy work and great benefits, but difficult to become promoted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier II in Portland, OR
    Former Employee - Cashier II in Portland, OR
    Recommends
    Positive Outlook

    I worked at Goodwill full-time (More than 3 years)

    Pros

    The work is easy in general. Store employees are generally cashiers who are also required to do other tasks such as stocking clothing and wares, maintaining store cleanliness, and removing items from the store that have been there too long without selling. The store employee job is really fun just to see all the random stuff that comes and goes every day!

    Cons

    Production has very little customer interaction, and is focused on speed and accuracy. Employees are allowed to socialize a lot more back here, so it can be more laid back.

    The goals each day in production can often be highly unreasonable. This creates a sense of "sarcastic morale".

    Promotion seems difficult to attain with my own personal and others who have shared their experiences. Promotion is more centered around what kind of personality and "look" you display to the customer, rather than accomplishing tasks for the store itself. If you want to be promoted, you must be near optimum health regardless of your ability to be effective, and you must be downright clean cut.

    Advice to Management

    Don't judge your employees by their personal lives, but judge them as to their effectiveness and customer likability. Hire more temporary employees from time to time to assist in certain tasks for the store during peak times of the year. An example would be assisting the fitting room attendant during the Halloween season.


  2. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager Employment Specialist in Columbia, SC
    Current Employee - Case Manager Employment Specialist in Columbia, SC
    Recommends
    Positive Outlook

    I have been working at Goodwill full-time (More than a year)

    Pros

    Offer great training and programs to the community.

    Cons

    Number Driven. Need more staff for programs offered.

There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

See Most Recent

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