Goodwill - Outlet World stores foster societal degradation with customers competing aggressively for strangely priced goods. | Glassdoor
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Helpful (2)

"Outlet World stores foster societal degradation with customers competing aggressively for strangely priced goods."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Westminster, CO
Former Employee - Anonymous Employee in Westminster, CO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Goodwill full-time (Less than a year)

Pros

Frequently accepting applications for positions with full-time benefits. Starting pay is slightly higher than minimum wage. A chance to learn cashiering with full responsibility.

Cons

Conflicting job requirements, unrealistic expectations, incompetent management, inconsistent hours, distrust toward employees, and inconsistent business practices that make jobs a stressful environment.

Advice to Management

The inability to set and enforce consistent pricing on Outlet World goods has created a negative environment for employees and customers alike. The need to haggle pricing breeds distrust from management and stressful customer relations.

Other Employee Reviews for Goodwill

  1. Helpful (1)

    "Good concept, I'm grateful for employment opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Good entry-level retail job.
    Opportunities for advancement or other positions.
    Get to meet different people
    Work experience.

    I just started with the company. I'm grateful to be employed and optimistic about moving up or changing to a better position within the year. I have retail management experience and look forward to utilizing my skills and experience.

    Cons

    Policies are enforced differently at different stores.
    Need to be more organized. Workflow, Management, Expectations, Safety.
    Extremely physical and labor intensive work.
    Sales and production goals are high to reach. (Especially when you have no donations to process)
    Low starting pay.

    Advice to Management

    All the stores need to enforce all the policies and procedures in the same manner.
    All stores should be supported equally.


  2. Helpful (1)

    "It's a great first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Associate/Cashier in San Diego, CA
    Current Employee - Floor Associate/Cashier in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill part-time (More than a year)

    Pros

    Goodwill's Mission is great.
    Hire variety of different people.
    Good supported employment, job training, and ticket to work programs.

    Cons

    *Some managers(at my particular store) don't seem like they know what they are doing.
    *Not all managers enforce policies yet they ask cashiers to defend policies when explaining to customers.
    *Some drama between coworkers isn't always handled correctly, if handled at all.
    *My store has 6 different managers and some times 2 or 3 managers give you different projects to work on and want you to disregard what another manager said without communicating it with them first.
    *There is a lot of focus on meeting goals, whic is understandable but sometimes goals are set too high.

    Advice to Management

    Some managers need better training.

There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

See Most Recent

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