Goodwill - Great Place to Work | Glassdoor
There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

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"Great Place to Work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in Seattle, WA
Former Employee - Cashier in Seattle, WA
Recommends
Positive Outlook

I worked at Goodwill full-time (More than 3 years)

Pros

Great people to work with.
Opportunities to learn and grow.
Work supports classes to help community members get jobs.

Cons

Shift work. Days/nights/weekends.
Schedule is not flexible.
Pay starts at minimum wage.

Other Employee Reviews for Goodwill

  1. "to hard of work for what you are being paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Worker in College Station, TX
    Current Employee - Production Worker in College Station, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Nice co workers very pleasant people

    Cons

    Expect alot for $7.25 hr

    Advice to Management

    Treat your employees with more respect. Raise the amount you pay per hour. Also do not give raises in a timely manner.


  2. Helpful (1)

    "Horrible Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Goodwill full-time (More than a year)

    Pros

    They do hire some people, especially those with criminal backgrounds, who would find it difficult to find another job.

    Cons

    Terrible pay which is far below industry standards for similar work. No regular employee reviews or raises. The Houston chapter even pays less than many other Goodwill chapters in other markets. Unpleasant work environment. Management uses fear and intimidation to motivate employees instead of team building and positive reinforcement, resulting in high turnover and unhappy employees. Bureaucratic micromanaging by an upper management/operations team that has a very poor understanding of normal retail operations and procedures. These people have no understanding of Retail 101, so if you're an experienced retail professional you will have a very hard time fitting in here. They are not open to suggestions on how to improve their operations because they don't have a clue how bad their retail operations really are. The stores have terrible customer service and most of their management doesn't even have a proper understanding of what good customer service is. They throw away tons of perfectly good sellable merchandise because it didn't sell in the very limited amount of time they give an item to sell before they trash it. They could donate it to other charities, clearance price it, or auction if off like the Salvation Army does but instead they force the employees to destroy it. And no, the employees are not allowed to take any of it, it just goes in the trash. They are a wasteful, mismanaged company with very little regard for their employees in spite of their supposed mission. Most employees are very poorly paid while the top executives are making huge six figure salaries.

    Advice to Management

    Pay all your employees liveable wages. You will never keep any talented retail management people in your organization unless you increase the level of pay and improve the work environment. Learn to listen to your employee's suggestions and concerns.

There are newer employer reviews for Goodwill
There are newer employer reviews for Goodwill

See Most Recent

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