Grand Canyon University - Tolerable but diminishing outlook | Glassdoor
There are newer employer reviews for Grand Canyon University
There are newer employer reviews for Grand Canyon University

See Most Recent

Helpful (1)

"Tolerable but diminishing outlook"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Enrollment Advisor
Current Employee - Enrollment Advisor
Doesn't Recommend
Disapproves of CEO

Pros

You can earn a degree for free tuition

Cons

Unorthodox management that changes on a quarterly basis. During my employment, I have been asked to move to 5 different managers and sections of the call center. Despite my high production, leadership still treats me like a piece of meat. The Arizona Republic article on the 29th revealed some issues that the Department of Education is looking at. Do not be surprised if GCU online status becomes provisional and financial aid access is denied.

Advice to Management

Eliminate the boiler room environment that exists within the call centers in Peoria and Tempe. Do not be surprised if the internal union organizer is successful in the establishment of a shop steward to address the multiple issues that exist among the call center employees.

Other Employee Reviews for Grand Canyon University

  1. "All about numbers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor
    Former Employee - Enrollment Counselor
    Doesn't Recommend
    Disapproves of CEO

    Pros

    School is growing. Nothing else, really.

    Cons

    Pushy, dishonest, unethical, and poor enrollment process. Phone interviews are all about "finding the pain". Bad sales technique.

    Advice to Management

    Enrollment quotas and threats for not hitting them cause a bad work environment. Make the job about the student.


  2. "Incompetent Training Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free Education, Free Education, Free Education, nice co-workers

    Cons

    The blind leading the blind. Unprofessional work environment

    Advice to Management

    Really look at the people in charge, they are very clueless and unprofessional.

There are newer employer reviews for Grand Canyon University
There are newer employer reviews for Grand Canyon University

See Most Recent

Work at Grand Canyon University? Share Your Experiences

Grand Canyon University
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or