Grand Canyon University - Great place to get your education | Glassdoor
There are newer employer reviews for Grand Canyon University
There are newer employer reviews for Grand Canyon University

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Helpful (1)

"Great place to get your education"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Enrollment Counselor in Tempe, AZ
Current Employee - Enrollment Counselor in Tempe, AZ
No opinion of CEO

Pros

Almost free education, pretty good pay compared to other companies.

Cons

Management has unrealistic goals for employees.

Advice to Management

You try hitting the minimum job requirements.

Other Employee Reviews for Grand Canyon University

  1. Helpful (1)

    "If pay is all that matters to you, stay, but only if you can meet their requirements."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Former Employee - Enrollment Counselor in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent health insurance, free tuition paid for Bachelor's and Master's degrees which also extends to your spouse and I believe children of age.

    Cons

    Lack of communication - the training is terrible if this is your first admissions/enrollment job. In my training, they concentrated more on the computer system than on the actual degrees and how you deal with students. Very low morale. Management plays favorites ALL the time. I think leads (students) are manipulated in such a way that only the best Enrollment Counselors (ECs) get the good leads. They recycle leads (students). So when you first get out on the floor, they give you a bunch of recycled leads. People who might have expressed an interest in the school say 2-5 years ago and who CLEARLY are no longer interested. But they do this all of the time.

    Advice to Management

    You claim to be leaders, so LEAD!!! Train the financial counselors how to do their jobs instead of making the students want to leave/drop out because the financial counselors didn't give them correct information or were simply just rude. Train your employees. Don't have them just meet in a large room. Provide ongoing and UPDATED training materials. Degree programs should have more information relevant to the types of jobs people can get from obtaining their degree from GCU. Stop regionalizing and let everyone have their fair share and chance of getting students. In other words, don't just have an Arizona team that gets to enroll all the Arizonans.


  2. "It is a stepping stone to a better option."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Disapproves of CEO

    Pros

    Great benefits and full tuition discounts

    Cons

    They like to promote externally. Low recognition. Industry regulations make changes hourly.

    Advice to Management

    Promote from within, you will have less turnover and proud employees.

There are newer employer reviews for Grand Canyon University
There are newer employer reviews for Grand Canyon University

See Most Recent

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