Grand Rapids Community College - IT Customer Support | Glassdoor
  1. Helpful (1)

    "IT Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Customer Support Desk Assistant in Grand Rapids, MI
    Recommends
    Positive Outlook

    I have been working at Grand Rapids Community College part-time for more than a year

    Pros

    GRCC is a great college to work for gives good exposure to many different departments including infrastructure, security, support desk, academic applications, desktop support, etc. The department offers a lot of flexibility and is just really professional.

    Cons

    The pay is a little low and because enrollment is down there is a shortage in staff

    Advice to Management

    Keep doing what you're doing, you really create an amazing higher education environment

    Grand Rapids Community College2017-09-04

Other Employee Reviews

  1. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Rapids Community College part-time for more than 3 years

    Pros

    Great Company, very positive and encouraging

    Cons

    No full-time work, Its hard to find the right position that fits your wants

    Grand Rapids Community College2019-08-14
  2. "Phenomenal Benefits - job requirements likely to shift over time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Professional 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grand Rapids Community College full-time for more than a year

    Pros

    Phenomenal benefits - great vacation/sick/insurance Education perks - free GRCC classes and/or reimbursement for continuing education They really, truly care about the students

    Cons

    Job requirements decently likely to change over time, and it may catch you off guard

    Grand Rapids Community College2019-05-16

Discover more reviews about Grand Rapids Community College.