Great Wolf Resorts - Engaging and Fun place to work if you enjoy guest interaction. | Glassdoor
There are newer employer reviews for Great Wolf Resorts
There are newer employer reviews for Great Wolf Resorts

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"Engaging and Fun place to work if you enjoy guest interaction."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Service Agent in Concord, NC
Current Employee - Guest Service Agent in Concord, NC
Recommends
Approves of CEO

Pros

Wonderful environment, engaging employee's and guests.

Cons

Not as fun as working for other resorts, it could use a lot more focus on its staff to keep them happy and wanting to come back to work as a community.

Advice to Management

Favoritism is high at the Lodge, its crystal clear who is thought of more highly. Some management should be dropped down to employee level for a refresher on what its like to be at the bottom.

Other Employee Reviews for Great Wolf Resorts

  1. "It was an amazing place to work and I certainly miss my staff and co-workers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Audit Manager in Williamsburg, VA
    Current Employee - Night Audit Manager in Williamsburg, VA
    No opinion of CEO

    Pros

    It truly is a family oriented environment- at least it used to be when I first started there. There are many great employee's who make it a wonderful experience.

    Cons

    Guest service management team as a whole.

    Advice to Management

    A few simple changes in your guest service management (the whole gs management team) would change the perception of the lodge through the employees eyes and in doing so reflect in the level of service provided to the guests. A happy employee = a happy (returning) guest.


  2. "The worst run company that I have ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mason, OH
    Former Employee - Anonymous Employee in Mason, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    room rate discounts are a plus

    Cons

    No communication between management and employees
    During busy hours the management is no where to be found
    Upper management refuses to communicate with any lower level employees
    Pay is extremely low
    Benefits are limited

There are newer employer reviews for Great Wolf Resorts
There are newer employer reviews for Great Wolf Resorts

See Most Recent

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