Great Wolf Resorts - Not the best | Glassdoor
There are newer employer reviews for Great Wolf Resorts
There are newer employer reviews for Great Wolf Resorts

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"Not the best"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Housekeeping-Public Area in Kansas City, MO
Former Employee - Housekeeping-Public Area in Kansas City, MO
No opinion of CEO

Pros

Housekeeping on evening shift worked alone basically.

Cons

Some of managers from other departments would try to run housekeeping, and would step on a lot of toes. Great Wolfe Lodge has lost a lot of good employees from housekeeping because of this.

Advice to Management

Teach people their boundaries, and make sure they stay within them, and pay more money to your employees.

Other Employee Reviews for Great Wolf Resorts

  1. "Engaging and Fun place to work if you enjoy guest interaction."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Concord, NC
    Current Employee - Guest Service Agent in Concord, NC
    Recommends
    Approves of CEO

    Pros

    Wonderful environment, engaging employee's and guests.

    Cons

    Not as fun as working for other resorts, it could use a lot more focus on its staff to keep them happy and wanting to come back to work as a community.

    Advice to Management

    Favoritism is high at the Lodge, its crystal clear who is thought of more highly. Some management should be dropped down to employee level for a refresher on what its like to be at the bottom.


  2. "It was an amazing place to work and I certainly miss my staff and co-workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Audit Manager in Williamsburg, VA
    Current Employee - Night Audit Manager in Williamsburg, VA
    No opinion of CEO

    Pros

    It truly is a family oriented environment- at least it used to be when I first started there. There are many great employee's who make it a wonderful experience.

    Cons

    Guest service management team as a whole.

    Advice to Management

    A few simple changes in your guest service management (the whole gs management team) would change the perception of the lodge through the employees eyes and in doing so reflect in the level of service provided to the guests. A happy employee = a happy (returning) guest.

There are newer employer reviews for Great Wolf Resorts
There are newer employer reviews for Great Wolf Resorts

See Most Recent

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