Greenhouse Software - Good company with challenges | Glassdoor
  1. Helpful (1)

    "Good company with challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Greenhouse Software full-time for more than a year

    Pros

    - Broadly, the people are kind. You can make genuine friends here. - Career advancement and development is something the company truly cares about. Most roles to my knowledge have thoughtful career ladders in place. Tons of first time managers. Opportunities to move laterally across departments are there too if your ambitions want to lead you elsewhere. - Greenhouse Recruiting is a product you can get behind.... Great company for any recruiting professional. :)

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    Cons

    - DE&I in some ways have been a blindspot at the company. Hyperfocus on great Glassdoor reviews, ill-defined engagement surveys, and gender parity with no accountability on racial/ethnic diversity, although steps are being taken to address this (cultural awareness/sensitivity training, leadership/hiring manager accountability, rescoping engagement surveys to capture different experiences, DE&I executive search firms... for leadership roles, etc). - People team resources are scarce, not at the size to support growth at scale. - (Recruiting) processes are a bit too bureaucratic and will inevitably break, but expected to be overengineered at a recruiting company. - NY office space isn’t exactly ideal — compartmentalized into 4 floors (WeWork) with card access and some floors requiring a card even to use the bathroom or grab utensils.

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    Advice to Management

    1) DE&I - There are a lot of great individuals doing DE&I work at Greenhouse. They deserve to be recognized and compensated for their work, whether it be monetarily or integrated in their career ladders. This work is incredibly taxing on people of color with little light at the end of the tunnel. - Accountability needs to be continually reinforced by the CEO and the rest of the executive team. Each executive should... be able to speak to what DE&I means for themselves, their respective organizations, and hold their managers accountable. Individuals will eventually want to hear from folks other than Dan and Jon. 2) Leadership sentiment and awareness - Not everything will be captured in pulse surveys. Pay attention to what folks are saying about their managers & department leaders. Be proactive about it and you’ll surface things before they become detrimental to the organization and the people.

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    Greenhouse Software2019-10-26
  1. Helpful (6)

    "Best company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greenhouse Software full-time for less than a year

    Pros

    - Growing fast - Incredibly generous benefits - Remarkable people and culture

    Cons

    - Growing pains from high-growth - Starting pay bands feel a little low for the amount of work - Workload can feel intense, job is more technical than many other support roles.

    Advice to Management

    You're doing great. Please hold all employees to same standard as new hires and keep iterating on metrics and onboarding.

    Greenhouse Software2019-09-30
  2. Helpful (6)

    "Inclusive and by far the best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Greenhouse Software full-time for less than a year

    Pros

    Where to start.... I can say that I have never felt more included or welcomed into an organization... EVER! I have never felt so heard. The CEO and other senior stakeholders acknowledge me by name, and are always interested to have conversations and hear feedback from others regardless of role! This sounds simple but this goes a long way. My feedback feels valued, I feel like I contribute to a great organization..., and I feel like I work alongside amazing colleagues who are leading the charge. People leaders are not just leaders but they are coaches. I am surrounded by amazing people and feel like I can grow and develop on a daily basis. Greenhouse believes and stands up for diversity and inclusion which is a breath of fresh air. I honestly cannot applaud them enough. To any prospective employee reading this, this isn't just hype, Greenhouse is the real thing. Great product, great people, and great culture! I feel like I am right where I am supposed to be and it feels great!

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    Cons

    None to think of at all!

    Advice to Management

    Keep doing great things.

    Greenhouse Software2019-08-28

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