Greyhound - Not the most rewarding job ever,but there's room for advancement. | Glassdoor
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There are newer employer reviews for Greyhound

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"Not the most rewarding job ever,but there's room for advancement."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Platform Service Agent in Nashville, TN
Current Employee - Platform Service Agent in Nashville, TN
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Greyhound full-time (Less than a year)

Pros

I work with great people with good personalities. If you show a willingness to learn more about the job there is room for you to advance.

Cons

They try to get by with as few staff members on a shift as possible.If labor costs are low then management will receive larger bonuses. This only causes employees to have to work twice as hard for the same amount of money. They also do their best to keep everyone under 40 hours a week and most under 30 hours.

Other Employee Reviews for Greyhound

  1. Helpful (3)

    "Overall a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Approves of CEO

    Pros

    Current management does a good job empoyering employees to make grade level appropriate decisions. Management also does a good job communicating information through the various levels of the organization.

    Cons

    The company is still very traditional in area of flexible work hours and tele-commuting for corporate employees. They still require pretty much normal business hours and 100% in office attendence everyday with virtually no flexibility. Overtime hours can also be expected depending on the job level making work / family life balance issues a little bit of a struggle.

    Advice to Management

    Would prefer to have better flex and/or tele-commuting options avaialble to help better balance work/family life. In addition more professional training programs for the employees such as managerial, time management, computer training etc. would be helpful. Overall though it is a good company to work for.


  2. Helpful (2)

    "Great people but clueless corporate parent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Great company culture; hardworking staff; good headquarters location in downtown Dallas on DART rail line; many loyal and long-tenured employees

    Cons

    Pay, merit raises and bonuses can be sub-par - depends on the department; recent acquisition by a new corporate parent resulted in layoffs, overworked employees and many dropped balls; too many layers of management involved in basic decision-making.

    Advice to Management

    Communicate Greyhound's quarterly performance to employees at all levels, work is needed to re-build HQ morale to per-acquisition levels; focus more on the customer experience and less on counting beans

There are newer employer reviews for Greyhound
There are newer employer reviews for Greyhound

See Most Recent

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