Groupon - Fast paced and exciting, but only if you can handle it | Glassdoor
There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

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"Fast paced and exciting, but only if you can handle it"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager in Chicago, IL
Current Employee - Senior Manager in Chicago, IL
Recommends
Approves of CEO

Pros

They recognize and reward talent. If you can get the job done, whether it is selling, managing people, or creating a new product, it gets recognized and you are top of mind when big roles open up or get created. The atmosphere is casual and fun but direct. Most people are no BS.

Cons

Constant change. It still moves at the pace of a startup so you have to be ready to be flexible and adaptable. You can't wait for perfection before acting. Now that the company is bigger, this can mean that it is harder to change, but there is always a way to get it done...the burden is on you to be creative.

There is not much formal training beyond job basics. You have to be resourceful and a good self manager in every role here. And you can't have thin skin. If you're not cutting it, be prepared to hear about it. You'll have a chance to get back on track and some support, but you have to get past any anxiety and just show results.

Advice to Management

Slow down (a little). It takes more to execute the changes and innovations you want than it did a year ago.

Other Employee Reviews for Groupon

  1. Helpful (7)

    "Going Downhill Quick"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Chicago, IL
    Former Employee - Account Representative in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -No cap on vacation or sick days (although you will be made to feel guilty when you take it)
    -Can make good money if you are lucky enough to be placed in a decent market (although all markets are going downhill)

    Cons

    -Immense pressure to hit unrealistic sales goals
    -Management out of touch with what's going on during phone calls (it's getting harder and harder to close deals as more and more people don't want to work with Groupon)
    -Used to be a fun culture. Now it's all about the bottom line and feels like your typical call center
    -Sales staff are worked to the bone

    Advice to Management

    Understand that selling Groupon is not as easy as it was 1-2 years ago. Employees are incentivized to structure deals that hurt businesses because it will help the employee hit their unrealistic GP goal and make them money. There are a lot of businesses that hate Groupon because of this and the # is only going up...

    The company has taken a humongous nose dive since Margo (COO) came over from Google and the IPO was announced.


  2. Helpful (5)

    "Grab your headset"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    Free Diet Coke and Vitamin Water all day!

    Cons

    Grab your headset, get ready to call and call and then do some more calling. That's all you will do. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Groupon.

    Advice to Management

    At least pretend to listen to the sales staff regarding changes/ideas. Don't take weak accounts just to hit numbers, it does no good. And stop changing the commission structure and monthly goals every week.

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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