Groupon - Not as strong as it once was but still a great company to work for | Glassdoor
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There are newer employer reviews for Groupon

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Helpful (1)

"Not as strong as it once was but still a great company to work for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Field Sales
Current Employee - Field Sales
Recommends
Neutral Outlook
Approves of CEO

I have been working at Groupon full-time (More than a year)

Pros

Great pay, high commission, exciting incentives, flexible working hours, friendly staff

Cons

management top heavy (too many cooks!), goals ever changing (but that is to be expected in an ever changing industry), high pressure to acheieve results

Advice to Management

Try to be more consistent with objectives, simplify some of the processes (such as the QA procedure), reduce number of managers

Other Employee Reviews for Groupon

  1. Helpful (1)

    "A whirlwind of ups and downs, keeping your head above water"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    - Fast-paced working environment
    - As others have shared, you learn something new most everyday (good and bad - but what you can take away from it is golden - skills and experience)
    - An interesting inside perspective/experience on one of the most intriguing businesses on the planet
    - The people you come to meet and know, or observe
    - The chance to enact amazing influence on millions of users on a minute basis
    - Can be a stepping stone to other opportunities (both within the company and outside of it)

    Cons

    - Power/politics hinders beneficial progressive movements (both big and small)
    - Still very much in a start-up environment, globally.. for a company that touts and embraces change, the movement here to more mature corporate is incredibly slow
    - Opportunities not there so much (maybe once in the past)
    - Chaotic channels of communication and disarray on information sharing/learning - goes a long way to performance
    - Intense and long working hours (no overtime pay or work/life balance), no flexibility

    Advice to Management

    The strategy in place currently with focus on long-term and on merchants/customer satisfaction is correct, but the actual execution may not necessarily reflect this, as it is prone to shift with short-sighted Sales oriented mentalities. Letting IPO dictate company progressives will continue to harm the company in the long run if this cannot change.


  2. Helpful (6)

    "Chaotic environment, unprofessional, inexperienced workforce... oh wait, that's called "start up spirit"!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Groupon full-time

    Pros

    - very relaxed dress code
    - very relaxed friendly atmosphere
    - very young employees
    - entrepreneurial attitude where the employees who have been there since the start of Groupon can freely expressed their ideas and implement them
    - decent office in a decent location
    - ideal for a first time job

    Cons

    - true chaos... through and through
    - poor pay and benefits package
    - poor working environment (missing/defective essential equipment and materials)
    - very unprofessional and immature working environment - have heard and seen things that would have got all the persons involved fired on the spot if that would have happened in a normal, serious and responsible company
    - very inexperienced workforce, very junior especially the middle "management" (no management experience, let alone managerial skills)
    - ever changing strategy, systems, organization, reporting line, area of responsibilities, targets, commission structure, incentive plans (not necessarily in line with the new targets set)
    - very confusing environment, back-stabbing, not transparent, no clear communication (laid off a lot of employees)
    - really bad reputation on the market - struggling to employ/retain talents, high staff turnover; inability to build business relationship with new or existing vendors, inability to partner with desirable, well established businesses
    - too short-term target oriented, can't see the bigger picture, no vision of long-term sustainability/profitability

    Advice to Management

    All the signs (the management decisions to constantly changing the commission structure/incentive plans being the most obvious of them) are showing that this business model is no longer working, because it isn't sustainable based on current practice period. Yet the leadership team is taking no notice of this. A company that employs nearly 1000 employees on one soil cannot call itself a start up anymore. Everyone would be better off doing some cleaning and DIY in the house before a major "clean-up" gets ordered...


There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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