Groupon - If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales! | Glassdoor
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Helpful (2)

"If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Groupon full-time (Less than a year)

Pros

Comprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...

Cons

...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.

Advice to Management

Be more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.

Other Employee Reviews for Groupon

  1. "2010 Intern in European Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Analyst
    Former Intern - Business Analyst
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon as an intern (Less than a year)

    Pros

    Passionate, driven management in European region. Team growing like crazy; boundless opportunities. Real start-up feel. Diverse, driven team. Interesting projects.

    Cons

    Certain weeks had crazy long hours. Pay wasn't best, but pretty good for an internship. Didn't have silicon valley feel. Constant tension with many vendors; difficult to balance Groupon's interests with those of small vendors selling through website.


  2. "Great opportunity for learning and personal growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    Fun environment with a lot of young people, you get direct work with your managers and RVPs, pays well if you work hard, casual work place.

    Cons

    If you are late to a territory you sell on - you might not get the best leads. But, you can easily make money regardless if you just put your head down and dial.

    Advice to Management

    Bring back the self-empowerment for employees - get them to feel excited about every success!

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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