Groupon - Started out well, but went downhill | Glassdoor
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There are newer employer reviews for Groupon

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"Started out well, but went downhill"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Neutral Outlook
Disapproves of CEO

I worked at Groupon full-time (More than a year)

Pros

Flexible work environment, great team atmosphere in my department, young and fun, easy mobility within company up to a point

Cons

Promotions tended to be fairly quick up one or two levels and then dead end, excessive company focus on sales

Advice to Management

Focus more on the strengths of the editorial department rather than only on sales

Other Employee Reviews for Groupon

  1. "Good for college grads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good commission and team is fun. Everyone is friendly and coworkers often go out with each other on weekends. It's almost a lifestyle. A great first job due to experience and income opportunities.

    Cons

    Hawkish environment with big brother attitudes. A lot has changed since the early days when you felt proud of your work.


  2. Helpful (2)

    "If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (Less than a year)

    Pros

    Comprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...

    Cons

    ...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.

    Advice to Management

    Be more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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