Groupon - Smart, challenging, young, best experience for Juniors | Glassdoor
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There are newer employer reviews for Groupon

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"Smart, challenging, young, best experience for Juniors"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
No opinion of CEO

I have been working at Groupon full-time (More than 3 years)

Pros

International environment, improvement in skills and career, stimulating company. A place where you can meet people and learn what you really want without limits. If you want to improve, you can!

Cons

Stressful, low salary very challenging and multitasking. The dead lines are short very very often. There is not time to share the right information and sometimes the flow of communication is badly managed

Advice to Management

Improve the communication in the company

Other Employee Reviews for Groupon

  1. Helpful (9)

    "It changed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Account Executive
    Former Employee - Outside Sales Account Executive
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    As an outside rep, the schedule was flexible, but you end up working all of the time.

    Quirky company with pretty lax dress/appearance code. Made it nice to be incognito going into merchants.

    Work with some pretty good people. DSM was great. RVP was great.

    You really do help local business. I -with Groupon's system- helped more than a few businesses either launch, or grow to see success.

    If you're a guy, you get to know more about feminine hygiene and upkeep than you ever cared to know.

    Pay was pretty good...

    Cons

    ...but even good pay has its limits.

    No specific vacation time means that you probably take your computer with you and never really take a vacation. In my two years, I never truly took time off. Could be my fault, but it would be nice if Groupon would have time when you can be completely off the grid. All other departments can take time off and not worry about merchants calling them or things going haywire. But not sales. Your expectation of numbers doesn't drop, so you never really unwind.

    On top of that, senior management is whipping harder and harder.

    I realize you can't make different standards for people. But trying to mold all reps into one style -I think- is ruining Groupon. I was always "slow and steady wins the race" and did very well. No phone. Only in person. But the standards of contact go so high that I was unable to effectively sell like I used to. I felt as though I was being converted into an Inside Sales rep who was outside sometimes. I had a very high close rate this way. Then, I made a LOT of contacts but didn't close as much. Seems to me that the wrong things are being measured (contacts instead of contracts). Consistently closing contracts is no fluke (thanks for that comment Darren) even if the activity doesn't match your model. You people (most of Groupon) may need the contact standards. I just wanted to close business.

    There came a time where I was TRIPLE LOGGING ACTIVITY so that the right things showed up on the right reports.

    No more human intuition. QL rules the day. As outside reps, we know the market. We know a good restaurant from a bad one. But convincing people in Chicago of this proved problematic. There were sandwich shacks that were qualified to run with us, and high-end restaurants that were not. Yes, we could feature the non-qualified high-end ones, but it won't go to many people so won't sell well. It becomes a self-fulfilling prophecy.

    Company ran by a bunch of young twenty-somethings and some older people trying to be cool twenty-somethings. Expect all meetings to be the most unprofessional that you have ever been in. From the first meeting on my first day until the very end; cussing in meetings is the norm. But it's above conversational...it's as if they were trying to make a point. Kids just out of college don't generally make good managers.

    Advice to Management

    It may be too late, I don't know. But remember what got you to where you are. Not computers, but people decided what a good deal at a good merchant was. Instead of hammering merchants with too many phone calls and emails, spend some time with them; create loyalty.

    Thank you for two years! I do appreciate it.


  2. "Lots of fun - great people, dynamic environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Business Partner
    Current Employee - Human Resources Business Partner
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Hands down - my peers were my favorite part of my job. I had never worked in a totally open environment before and was apprehensive about it, but having such amazing people around me all day really made for a fun day. I also was assigned to a few internal groups that I really enjoyed supporting that were led by people that were really invested in doing right by their people. I've worked in HR for about 13 years, and this was one of those opportunities that HR people dream of - there were support structures in place - centers of excellence to lean on - but the company was so malleable that you can really influence change and make your stamp on the organization. HR is also given a lot of autonomy, which is great.

    Cons

    There are a lot of inexperienced folks here, so sometimes you have to help people learn how to be professional. Attrition is very high, but it's a product of the population (mostly sales and customer service employees). There was very little direction given which is both a plus and a minus. It means a lot of autonomy, but sometimes you need direction.

    Advice to Management

    Continue to work on establishing protocol and continue to keep the culture fun, but don't let one compromise the other.

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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