Groupon - Great for kids. Frustrating for grownups. | Glassdoor
There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

Helpful (2)

"Great for kids. Frustrating for grownups."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Staff Writer in Chicago, IL
Former Employee - Staff Writer in Chicago, IL
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at Groupon full-time (More than a year)

Pros

Everyone you meet, from customer-service rep to recruiter to sales team member to creative, is going to be great. Funny, warm, cool--a potential friend or creative collaborator in an extracurricular project. The offices are decent, and the cafeteria/catering is very good. People do care about language here, and that good writing still means something at a huge e-commerce company is a wonderful thing.

Cons

Senior management is experienced and knowledgeable. Middle management--which was almost nonexistent when I worked there, and was a chaotic role at best--is generally very young people freshly promoted from the sheep pen. Promotions and selections for the plum assignments were usually popularity-based and overwhelmingly favored young improv-comedian-type men. During my tenure, I saw numerous extraordinarily talented writers leave because they were simply exhausted by the quota system and by the accurate impression that no one cared what they thought about the work they were doing. At the time, the strictures for the "Groupon Voice" were far more limiting, and I hear there's more room for creative expression and individuality now. That is very good news.

Advice to Management

Solicit more feedback from junior employees--and implement their best ideas, from organizational structure to benefits to daily quotas. Reward and acknowledge more people than just the popular superstars. Hire middle managers who've actually managed before and are as willing to learn on the job and be mentored as their junior staffers. Give real bonuses to creatives who've earned them. Encourage more social integration and friendly collaboration/communication among unnecessarily divided departments.

Other Employee Reviews for Groupon

  1. Helpful (3)

    "Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people and they do try to have fun. Environment is perfect for young talent who want to grow or test the waters in sales, etc.

    Cons

    Just too much ambiguity and systemic change from month to month. No consistency or structure that lasts. Departments don't communicate at all. Each division is only trying to save face. It's not a unified company.

    Advice to Management

    Figure out what you want to be as a company and then let that permeate throughout. Don't make the troops feel every panic attack from the top down.


  2. Helpful (4)

    "Place is ran by children."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Chicago, IL
    Current Employee - Senior Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Great Team, Great Culture.

    Cons

    Everything else. Blind leading the blind. HR is a total joke. The company is ran by children.

    Advice to Management

    Fire them all and start all over again. Zero clear goal.

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

Work at Groupon? Share Your Experiences

Groupon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or