GrubHub - A balance of Fun and Chaotic | Glassdoor
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There are newer employer reviews for GrubHub

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Helpful (7)

"A balance of Fun and Chaotic"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Chicago, IL
Former Employee - Anonymous Employee in Chicago, IL
Positive Outlook
Approves of CEO

I worked at GrubHub full-time (More than 3 years)

Pros

1. The people are great to work with and are very bright, from all sorts of backgrounds
2. Opportunities to grow abound and Company has great learning culture
3. Lots of Company Events and Food provided
4. Great location and building

Cons

1. Departments often under tug-of-war between shifting Mgmt priorities.
2. Terrible communication.
3. Lots of Technical Debt/long hours
4. Big disparity between Customer Service and other Departments

Advice to Management

No easy answers.

GrubHub Response

Jul 3, 2014 – GrubHub

Hi. Thank you for your review, we really appreciate your feedback and we are happy to hear your optimism for the future of the company!

Other Employee Reviews for GrubHub

  1. Helpful (8)

    "A victim of its own success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GrubHub full-time

    Pros

    The awesome people - who are moving on
    The start-up culture - RIP
    The very cool platform and product - it is still a great service

    Cons

    Merger - Communication from the top down, that was once very informative and personal, became so generic and then pretty much stopped altogether. After the merger many in senior management were so worried about their position the creativity and free trade of ideas was over. You would be told one thing well knowing that a few months later the exact opposite would be going into effect. The culture has changed and not for the better.

    Advice to Management

    Stop worrying about your own job security and jockeying for position. Stop continuing to add hurdles to the exact things that have made GH so successful. There is a lot more a stake now but how did it get so far away from what got us to were we are today? Lastly, just be honest and transparent.


  2. Helpful (3)

    "inbound calls/emails"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Chicago, IL
    Current Employee - Customer Care Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GrubHub full-time (Less than a year)

    Pros

    great team, fun environment, opportunity to move up

    Cons

    random shifts, customers/partners calling in can be rude.

There are newer employer reviews for GrubHub
There are newer employer reviews for GrubHub

See Most Recent

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