Grubhub - inbound calls/emails | Glassdoor
There are newer employer reviews for Grubhub
There are newer employer reviews for Grubhub

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Helpful (3)

"inbound calls/emails"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Specialist in Chicago, IL
Current Employee - Customer Care Specialist in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Grubhub full-time (Less than a year)

Pros

great team, fun environment, opportunity to move up

Cons

random shifts, customers/partners calling in can be rude.

Other Employee Reviews for Grubhub

  1. Helpful (5)

    "Started out so fun and then..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Chicago, IL
    Current Employee - Customer Care Specialist in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Grubhub full-time (More than a year)

    Pros

    The location is downtown and is very easy to get to, you get paid very well for holiday pay. Free food and gifts sometimes.

    Cons

    Favoritism and rules are different depending on who you talk to. Their Quality Assurance team is a bunch of losers and useless. Helping the customer and resolving the issue isn't enough, they want you to do this and that one week and change it next week. Lots of people that look like they just got off the fryer at Wendy's got hired before I quit. Very trashy and unprofessional at times. It's a great starter job, but long term it's not for you.

    Advice to Management

    Have more flexibility in schedules, you just feel like a number and not a person after so many people being on the floor. It's pointless.


  2. Helpful (1)

    "Fun, relatable, lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time

    Pros

    The culture is right on point

    Cons

    Not really any cons as things that could improve are merely opportunities

    Advice to Management

    If you build it they will come.

There are newer employer reviews for Grubhub
There are newer employer reviews for Grubhub

See Most Recent

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