Guaranteed Rate - Mortgage Consultant | Glassdoor
There are newer employer reviews for Guaranteed Rate
There are newer employer reviews for Guaranteed Rate

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Helpful (3)

"Mortgage Consultant"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Mortgage Consultant in Boston, MA
Current Employee - Mortgage Consultant in Boston, MA
Recommends
Positive Outlook
Approves of CEO

I have been working at Guaranteed Rate full-time (More than a year)

Pros

Great work flow in place to get the loans closed quickly and efficently if all parties are experienced in their positions. The best I've seen.
All the people that I worked with were very nice and held ethics in high regard.
Flexibility to work whenever and wherever you need to.

Cons

Bonus is structured is using the "hit" mentality and you lose monthly commission for things that are often out of your control. This changes the employee's priority focus to "themselves" rather than "the customer" and creates a culture of fear. It is difficult to stay motivated when you live in fear of losing pay.
Upper management tends to cut experienced people for people that have little knowledge of the industry.
Heath benefits are not great.

Advice to Management

Health benefits need attention.
You are not saving costs, helping customer service or employee satisfaction by hiring inexperienced people in lieu of people with experience.
Bonus structure for operations should be set with criteria so that the specific individual who is responsible for the task can actually produce a result. Measurements based off tasks that are out of your control are not effective, decrease motivation and job satisfaction.

Other Employee Reviews for Guaranteed Rate

  1. Helpful (5)

    "Great location, horrible job with no opportunity."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Coordinator in Scottsdale, AZ
    Current Employee - Loan Coordinator in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Guaranteed Rate full-time (More than a year)

    Pros

    The Scottsdale office is in a great location.

    Cons

    Benefits are over prices, no room for personal growth, a promotion HA! you will never get a raise.

    Advice to Management

    Take care of the hardest working employees. (the processing staff)


  2. Helpful (2)

    "This company is growing quickly!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Coordinator in Chicago, IL
    Former Employee - Loan Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Guaranteed Rate full-time (More than a year)

    Pros

    Great people. I enjoyed working with my teammates and my supervisors. They were even flexible by offering a remote position when I needed to move further away from the office.

    Cons

    It was often crowded while the company searched for more office space in Chicago, and it sometimes felt as though the company was not ready for the growth in business. Some employees were not properly trained.

    Advice to Management

    Keep improving your training methods.

There are newer employer reviews for Guaranteed Rate
There are newer employer reviews for Guaranteed Rate

See Most Recent

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